Customer Support Specialist — Billing & Orders

Cardinal Health International Philippines Inc.; Taguig; Hybrid; PHP 201,000 - 357,000; Full time

Job summary

Cardinal Health International Philippines Inc. is seeking a Customer Service Operations professional to contribute to contract administration, order processing, and issue resolution.

The role focuses on maintaining customer relationships by liaising on medical billing and reimbursement matters, solving problems, and applying company policies to standard tasks. Successful candidates will handle routine inquiries and escalate complex issues with supervisor guidance.

Qualifications

• Minimum 1–3 years of relevant experience.
• Senior High School graduate with relevant experience.
• Completed at least 2 years of college; bachelor's degree welcomed.

Responsibilities

• Executes routine tasks following policies and procedures.
• Resolves standard customer issues with guidance.
• Refers to supervisor or peers on complex problems.
• Collaborates with team to ensure contract and order accuracy.

Skills

Problem resolution

Policy adherence

Basic task execution

Education

Senior High School graduate

Completed 2 years of college

Bachelor's degree

Job description

Cardinal Health International Philippines Inc. is seeking a Customer Service Operations professional to contribute to contract administration, order processing, and issue resolution.

The role focuses on maintaining customer relationships by liaising on medical billing and reimbursement matters, solving problems, and applying company policies to standard tasks. Successful candidates will handle routine inquiries and escalate complex issues with supervisor guidance.