Hybrid Collections Specialist – Day Shift, 6‑Month Contract

Manpower Outsourcing Services, Inc.; Taguig; Hybrid; PHP 502,000 - 837,000; Part time

Job summary

Manpower Outsourcing Services, Inc. is seeking a Collections Specialist for Invoice to Cash. You will manage day-to-day collections for assigned accounts, monitor aging, and resolve invoice disputes in coordination with Billing and Sales.

The role requires 2+ years in collections or AR, strong Excel skills, and experience with SAP and CRM tools. Hybrid work in BGC, Taguig with a DAY SHIFT schedule and a 6-month initial contract.

Qualifications

• Bachelor's degree in Finance, Accounting, Business or equivalent experience.
• 2+ years in collections, accounts receivable, or I2C functions.
• Strong Excel skills including pivot tables and lookups.
• Experience with ERP systems (e.g., SAP) and CRM/collections tools.

Responsibilities

• Manage day-to-day collections for assigned accounts via phone, email, and portals.
• Monitor aging and prioritize collections to reduce past-due balances.
• Investigate and resolve invoice disputes with Billing and Sales.
• Prepare, negotiate, and document payment arrangements and follow-up.
• Apply incoming payments and assist with cash application and short-pays reconciliation.
• Escalate delinquent accounts per policy (credit holds, senior collections, legal).
• Maintain AR records, notes, and collection logs in ERP/collections systems.
• Produce routine and ad-hoc reports: aging, DSO, collections performance, cash forecasts.
• Support month-end close and audit requests related to AR transactions.
• Identify process improvements and participate in I2C automation or transformation initiatives.

Skills

Excel

SAP ERP

CRM tools

Negotiation

Communication

Analytical skills

Education

Bachelor's degree in Finance/Accounting/Business

Tools

SAP ERP

CRM software

Job description

Manpower Outsourcing Services, Inc. is seeking a Collections Specialist for Invoice to Cash. You will manage day-to-day collections for assigned accounts, monitor aging, and resolve invoice disputes in coordination with Billing and Sales.

The role requires 2+ years in collections or AR, strong Excel skills, and experience with SAP and CRM tools. Hybrid work in BGC, Taguig with a DAY SHIFT schedule and a 6-month initial contract.