Hybrid Banking Client Support Specialist

J-K Network Services; Quezon City; Hybrid; PHP 334,800 - 446,400; Full time

Benefits offered by this job

Government-mandated benefits

HMO coverage

13th Month Pay

Leave credits

Joining bonus

Job summary

A leading BPO company is looking for a Client Support Associate to provide exceptional customer service in a hybrid work setting. Responsibilities include ensuring compliance with banking policies, addressing client inquiries, and delivering tailored solutions to meet client needs. Ideal candidates should have 2-3 years of call center experience and be open to working in a shifting schedule. Benefits include government-mandated benefits, HMO coverage, and a joining bonus.

Qualifications

• At least 2-3 years of call center experience is required.
• Adept at providing tailored solutions to meet client needs.
• Able to work in a shifting schedule and attend face-to-face interviews.

Responsibilities

• Provide exceptional customer service by delivering tailored solutions.
• Ensure compliance with banking policies and proactively identify client needs.
• Resolve client inquiries and concerns efficiently.

Skills

Customer service

Problem-solving

Communication

Education

Undergraduate degree or higher

Job description

A leading BPO company is looking for a Client Support Associate to provide exceptional customer service in a hybrid work setting. Responsibilities include ensuring compliance with banking policies, addressing client inquiries, and delivering tailored solutions to meet client needs. Ideal candidates should have 2-3 years of call center experience and be open to working in a shifting schedule. Benefits include government-mandated benefits, HMO coverage, and a joining bonus.