Hybrid Account Executive: Tech Support & Onboarding

Payreto; Makati; Hybrid; PHP 279,000 - 469,000; Full time

Benefits offered by this job

PHP 15K Signing Bonus

Hybrid Work Setup

Day 1 HMO

Life Insurance

Equipment Provided

Professional Development Opportunities

Job summary

Payreto is seeking an Account Executive to provide Level 1 technical support to international clients via phone, email, or chat. You will handle user administration, data entry, and basic system configurations, while coordinating with internal teams and partners to resolve issues.

The role emphasizes documentation, continuous learning, and delivering high-quality client service. A bachelor’s degree and 1–2 years in similar support are required; the position offers a hybrid work setup with

Qualifications

• Bachelor’s degree required.
• 1–2 years experience in client/technical support for international clients.
• Strong skills in G Suite and MS Office.
• Excellent written and verbal communication; detail-oriented.

Responsibilities

• Provide Level 1 technical support via phone, email, or chat for international clients.
• Manage user administration and data entry tasks; generate reports.
• Assist with system configuration and e-commerce platform setups.
• Troubleshoot data-related issues and coordinate with internal teams for complex problems.
• Document every case clearly and maintain ticket records.

Skills

Attention to detail

Written and verbal communication

Problem-solving

Team collaboration

Analytical thinking

Education

Bachelor’s Degree in any field

Tools

G Suite

MS Office Suite

Job description

Payreto is seeking an Account Executive to provide Level 1 technical support to international clients via phone, email, or chat. You will handle user administration, data entry, and basic system configurations, while coordinating with internal teams and partners to resolve issues.

The role emphasizes documentation, continuous learning, and delivering high-quality client service. A bachelor’s degree and 1–2 years in similar support are required; the position offers a hybrid work setup with