Hybrid Technical Support & Accounts Executive

Payreto; Manila; Hybrid; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Competitive Salary Packages

Professional Development Opportunities

Hybrid Work Setup

Equipment Provided

Day 1 HMO

Life Insurance

Job summary

A technology service provider in Metro Manila is looking for an Account Executive to deliver efficient technical support to its clients. The role involves addressing technical issues through various channels, managing user administration, processing transactions, and ensuring high-quality client interactions. Candidates should possess a Bachelor's Degree, relevant experience in client support, and strong problem-solving skills. The company offers a competitive salary, professional development opportunities, and a hybrid work setup.

Qualifications

• At least 1-2 years experience as a Client/Technical Support agent in a BPO or similar industry.
• Ability to establish collaborative working relationships with extended team members.
• Detail-oriented team player with a positive attitude.

Responsibilities

• Respond to and resolve Level 1 technical questions from international clients.
• Process manual financial transactions accurately.
• Assist clients with system integration and troubleshooting.

Skills

Intermediate to advanced skills in G Suite/MS Office Suite

Attention to detail

Strong problem-solving and analytical skills

Good written and verbal communication skills

Ability to work under pressure

Education

Bachelor’s Degree in any field

Job description

A technology service provider in Metro Manila is looking for an Account Executive to deliver efficient technical support to its clients. The role involves addressing technical issues through various channels, managing user administration, processing transactions, and ensuring high-quality client interactions. Candidates should possess a Bachelor's Degree, relevant experience in client support, and strong problem-solving skills. The company offers a competitive salary, professional development opportunities, and a hybrid work setup.