HVAC Alarm Support Specialist (Hybrid, 6-Month)

Risewave Consulting Inc.; Quezon City; Hybride; PHP 279 000 - 424 000; Temps partiel

Résumé du poste

A leading consulting firm in Quezon City is seeking candidates for an alarm management position that involves handling refrigeration and HVAC alarms. This role requires strong English communication skills and is open to fresh graduates. Responsibilities include diagnosing alarms, updating work orders, and providing customer service support. The position is contractual for 6 months with a hybrid work setup (3 days on-site per week).

Qualifications

• Fresh graduates are acceptable.
• Preferred experience in interactive customer service.
• Background in offshore service operations is an advantage.

Responsabilités

• Interrogate refrigeration and HVAC alarms.
• Provide sound decisions based on alarm history.
• Update and confirm completed work orders.
• Answer inbound and transferred calls.

Connaissances

Good English communication skills

Customer service orientation

Formation

Graduate of any 4-year degree

Description du poste

A leading consulting firm in Quezon City is seeking candidates for an alarm management position that involves handling refrigeration and HVAC alarms. This role requires strong English communication skills and is open to fresh graduates. Responsibilities include diagnosing alarms, updating work orders, and providing customer service support. The position is contractual for 6 months with a hybrid work setup (3 days on-site per week).