HVAC Alarm Support Specialist (Hybrid, 6-Month)

Risewave Consulting Inc.; Quezon City; Hybrid; PHP 279,000 - 424,000; Part time

Job summary

A leading consulting firm in Quezon City is seeking candidates for an alarm management position that involves handling refrigeration and HVAC alarms. This role requires strong English communication skills and is open to fresh graduates. Responsibilities include diagnosing alarms, updating work orders, and providing customer service support. The position is contractual for 6 months with a hybrid work setup (3 days on-site per week).

Qualifications

• Fresh graduates are acceptable.
• Preferred experience in interactive customer service.
• Background in offshore service operations is an advantage.

Responsibilities

• Interrogate refrigeration and HVAC alarms.
• Provide sound decisions based on alarm history.
• Update and confirm completed work orders.
• Answer inbound and transferred calls.

Skills

Good English communication skills

Customer service orientation

Education

Graduate of any 4-year degree

Job description

A leading consulting firm in Quezon City is seeking candidates for an alarm management position that involves handling refrigeration and HVAC alarms. This role requires strong English communication skills and is open to fresh graduates. Responsibilities include diagnosing alarms, updating work orders, and providing customer service support. The position is contractual for 6 months with a hybrid work setup (3 days on-site per week).