Human Resources Manager

IONOS; Cebu City; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

IONOS is seeking an experienced HR leader to drive HR operations and frontline workforce initiatives. You will ensure policy implementation, manage employee relations, and support talent management to enable high performance across front-line teams.

Responsibilities include compliance, workforce planning, recruitment support, training, and employee engagement. Strong knowledge of labor laws and HR systems is essential for success in this role.

Qualifications

• A degree in HR, Learning and Development, Psychology or similar.
• At least 5 years experience in HR Management, preferably supporting front line or operational teams.
• Proven track record in managing employee relations, workforce planning and HR program implementation.

Responsibilities

• Oversee and manage day-to-day HR operations for front-line employees ensuring compliance with policies and local labor laws.
• Collaborate with line managers to address grievances and disciplinary actions promptly and consistently.
• Maintain accurate employee records and HR data, ensuring confidentiality and data integrity.
• Support recruitment for front-line positions and onboarding of new hires.
• Identify training and development opportunities to enhance performance and career growth.
• Monitor workforce metrics and propose action plans to address challenges.
• Foster employee engagement initiatives for front-line teams.
• Support the performance appraisal process with timely, constructive feedback.
• Lead cross-functional HR projects, offering guidance on employee relations and team dynamics.

Skills

Interpersonal skills

Communication skills

Problem solving

Relationship building

Labor laws knowledge

Education

A degree in HR, Learning and Development, Psychology or similar

Tools

HRIS

Applicant Tracking Systems

Job description

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.

GOALS OF THE POSITION:

Ensure seamless implementation of HR policies, programs, and initiatives for front-line

employees to support organizational objectives and drive employee engagement.

Partner with front-line leaders to resolve employee concerns, foster a culture of

collaboration, and enhance team productivity. Provide strategic guidance and

operational support to meet workforce requirements and enable high-performance

front-line teams.

MAIN RESPONSIBILITIES:

1. HR Operations & Compliance:

• Oversee and manage day-to-day HR operations for front-line employees ensuring compliance with company policies, local labor laws, and industry standards.
• Collaborate with line managers to address and resolve employee concerns, grievances, and disciplinary actions in a timely and consistent manner.
• Maintain accurate employee records and HR data, ensuring confidentiality and data integrity.

2. Talent Management & Workforce Planning:

• Support recruitment efforts for front-line positions by collaborating with hiring managers to identify staffing needs and ensure timely onboarding of new hires.
• Partner with line managers to identify training and development opportunities for employees to enhance performance and career growth.
• Monitor workforce metrics (e.g., turnover, absenteeism) and recommend action plans to address challenges.

3. Employee Engagement & Retention:

• Foster a positive work environment by promoting employee engagement initiatives tailored to front-line teams.

4. Performance Management:

• Support front-line managers in implementing the performance appraisal process ensuring timely and constructive feedback is delivered.
• Provide coaching and guidance to leaders and employees to address performance gaps and develop improvement plans.

5. Change Management:

• Support the implementation of HR systems, tools, and initiatives that enhance front-line operations.
• Serve as a trusted advisor to front-line managers, providing HR expertise and guidance on employee relations, team dynamics, and best practices.
• Lead or participate in cross-functional projects that impact front-line teams, ensuring HR’s perspective is represented.

Others:

• Accepts other responsibilities as maybe assigned by superior according to the need of the Company.
• Creates and preserves the most favorable Company image by conducting all functions in the most ethical and fair manner.
• Administers all assigned functions consistent with and in support to the goal of the company.

Formal Qualifications

• A degree in HR, Learning and Development, Psychology or similar
• At least 5 years experience in HR Management, preferably supporting front line or operational teams
• Proven track record in managing employee relations workforce planning and HR program implementation

Job Specifics

• Strong knowledge of labor laws and HR compliance requirements.
• Excellent interpersonal, communication, and problem solving skills.
• Ability to build trust and maintain strong relationships with employees and leaders.
• Proficient in HR systems and tools (e.g., HRIS, applicant tracking systems)