Human Resources Generalist

Arcadia; Mabalacat; On-site; PHP 300,000 - 540,000; Full time

Job summary

Arcadia is seeking an HR-Generalist to manage all HR and admin functions onsite in Mabalacat, Pampanga. The role covers benefits, government benefits, employee engagement, performance management, payroll, and labor relations.

The position requires a minimum of 4 years in HR within the BPO/shared services sector, a bachelor's degree, and strong communication and people skills. Nightshift schedule, Monday to Friday, will be the norm for this role.

Qualifications

• Minimum of 4 years of experience in Human Resources and Admin in the BPO/Shared Service industry.
• Bachelor’s Degree of any course.
• Possesses good communication skills, has strong commitment to work, with a can-do attitude.
• Excellent management abilities while interacting effectively with people from diverse backgrounds at all organizational levels.
• Experience in supporting in the areas of Performance Management, Employee Engagement, Employee Development, Employee Relations and Discipline.

Responsibilities

• Provide support in Operations and guidance on policies and procedures and drive compliance.
• Ensure that company processes and guidelines are consistently implemented based on the company standard.
• Establish and maintain good relations with business partners and influence positive company culture.
• Handle case management and support with company engagement activities.
• Coordinate the movement of employees including promotions, layoff, transfer, resignation.
• Conduct employee relations concerns and determine disciplinary actions per the Company handbook.
• Responsible for the overall compliance of HR solutions and HR Procedures.

Skills

Communication skills

Can-do attitude

People management

Team collaboration

Education

Bachelor's Degree

Job description

Who We Are

Arcadia is the global utility data and energy solutions platform. With our leading data platform, AI-powered analytics, industry expertise, and expansive partner network, we deliver solutions for every stage of the enterprise energy management lifecycle across carbon, cost, and reliability. Arcadia’s Enterprise Energy Management Solutions are built on a foundational data platform that has been developed for over a decade and scaled across millions of customer facilities. We transform fragmented data and siloed processes into coordinated, enterprise-wide action with comprehensive solutions including:

• Utility Bill Management: Lower utility costs and streamline bill management with automated bill payment, proactive error identification, optimized tariff structures, and budgeting & forecasting.
• Energy Procurement Advisory: Source clean energy through a comprehensive evaluation of supply options - including traditional retail options and onsite and offsite resources — to effectively manage risks, reduce costs, and achieve corporate sustainability goals.
• Sustainability Reporting: Achieve compliance goals and track carbon emissions with standardized energy data and seamless integration with leading sustainability platforms.

Tackling an enterprise client’s most critical energy challenges requires out-of-the-box thinking & diverse perspectives. We’re building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean, cost-effective electrons, we look forward to learning what you would uniquely bring to Arcadia!

What we’re looking for:

The HR-Generalist is responsible for all areas relating to HR. This position will be responsible for developing and maintaining HR principles, practices, and procedures to ensure accurate and timely service delivery and handling the following facets:

• Company Benefits
• Government Benefits
• Employee Engagement
• Performance Management
• Payroll and Timekeeping
• Labor and Employee Relations

Schedule: Nightshift M-F, 9 PM TO 6 AM

Onsite in Mabalacat, Pampanga

What you'll do:

• Provide support in Operations and provide guidance on policies and procedures and drive compliance.
• Ensure that company processes and guidelines are consistently implemented based on the company standard.
• Establish and maintain good relations with business partners and influence positive company culture.
• Handle case management and support with company engagement activities.
• Coordinate the production managers in taking care of the movement of employees, promotion, layoff, transfer, resignation, etc.
• Conduct employee relations concerns and determine the type of disciplinary actions that will be imposed on certain offenses based on the Company handbook
• Responsible for the overall compliance of the HR solutions and HR Procedures applied at the business assigned.

Must Haves:

• Minimum of 4 years of experience and extensive knowledge in Human Resources and Admin in the BPO/Shared Service industry.
• Bachelor's Degree of any course
• Possesses good communication skills, has strong commitment to work, with a can-do attitude.
• Excellent management abilities while interacting effectively with people from diverse backgrounds (internal and external) at all organizational levels.
• Experience in supporting in the areas of Performance Management, Employee Engagement, Employee Development, Employee Relations and Discipline.
• Responsible for the overall compliance of the HR solutions and HR Procedures applied at the business assigned.

Thank you