Human Resource Coordinator

DOXA Talent, Inc.; Philippines; Remote; PHP 360,000 - 480,000; Full time

Job summary

DOXA Talent, Inc. is seeking a detail-oriented Human Resources Coordinator to support HR operations with a focus on preboarding for new employees in the Philippines.

You will coordinate onboarding activities, maintain accurate records, assist with HR compliance initiatives, and support benefits and staffing inquiries. The role requires proactive, organized handling of multiple priorities in a fast-paced environment, with advanced English (B2+ / C1) and availability Mon-Fri 8:00 AM - 5:00 PM MST.

Qualifications

• Bachelor's degree in HR, Business Admin, Psychology, or related field.
• At least 1 year in administrative or customer service roles; HRIS experience a plus.
• Proficient in Microsoft Excel; able to learn complex systems quickly.
• Knowledge of employment laws (COBRA, FMLA, ADA) at state/federal levels.
• Strong attention to detail and excellent communication.

Responsibilities

• Coordinate preboardings for multiple clients to ensure high-quality service.
• Maintain HR platforms related to preboarding (eVeriify, screening portals, training platforms).
• Meet with worksite employees during preboarding to explain PEO services and policies.
• Manage client and employee communications and provide dedicated support.
• Enter and verify data in HRIS/Payroll systems.
• Maintain state-specific employee handbooks and notices for new hires.
• Keep labor law posters up to date.
• Prepare leave, FMLA, ADA paperwork as required.
• Conduct compliance audits and support projects.
• Handle multiple HR projects across clients and departments.
• Manage HR and Preboarding email inboxes.
• Perform other duties as required.

Skills

Microsoft Excel

Learning agility

HRIS familiarity

Preboarding platforms

Administrative systems

Communication skills

Education

Bachelor's degree in HR / Business Admin / Psychology

Tools

HRIS platforms

Job description

Our Company

At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly.

What sets DOXA apart is our commitment to fostering a vibrant and supportive team culture. Join us and be part of a culture that prioritises your happiness and well-being, ensuring you thrive both personally and professionally.

The Role

We’re seeking a detail-oriented and customer-focused Human Resources Coordinator to support HR operations, with a primary focus on facilitating the preboarding process for new employees. This role will be responsible for coordinating onboarding-related activities, maintaining accurate employee records, supporting HR compliance initiatives, and assisting with benefits, staffing, and employee-related inquiries. You’ll play a key role in ensuring a smooth preboarding experience, maintaining strong relationships with clients and employees, and collaborating with internal departments to deliver efficient HR services. The ideal candidate is proactive, highly organised, solutions-oriented, and comfortable managing multiple priorities in a fast-paced environment.

Location: Must be in Philippines– Remote.

Environment: Philippine and International Teams.

Language: Advanced English (B2+ - C1).

Timezone: Monday to Friday – 8:00 AM - 5:00 PM MST.

Contract: Non-fixed Term Contract.

Requirements

• Education: Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field required.
• Experience: Minimum of 1 year of professional administrative or customer service experience. Previous experience with HRIS platforms is a plus.
• Skills: Intermediate Microsoft Excel skills; ability to quickly learn and navigate complex computer systems; familiarity with HRIS, employee preboarding platforms, and administrative systems. General understanding of federal, state, and local employment laws, including COBRA, FMLA, ADA, and employment compliance.
• Characteristics: Strong attention to detail, excellent customer service and communication skills, discretion when handling confidential information, problem-solving abilities, initiative, accountability, adaptability, and the ability to multitask and prioritize competing deadlines.

Responsibilities

• Coordinate preboardings for a variety of clients to ensure the highest level of customer service, including advising clients on preboarding best practices and assisting worksite employees with any preboarding-related inquiries.
• Operating in and maintaining platforms pertaining to preboarding: eVeriify, drug screening portal, training platform, etc.
• Meet with worksite employees during their preboarding process on an as-needed basis to ensure a proper understanding of PEO services, employee portal, and employee policies and procedures.
• Manage incoming communications with assigned clients and their employees; provide dedicated support and maintain consistent availability to assist with assigned clients in a manner to encourage relationship-building.
• Enter data in the HRIS/Payroll system, maintaining the integrity of data in HRIS records
• Maintain state-specific Employee Handbooks and policies with the assistance of the HR team, ensuring all proper policies and notices are acknowledged by the new hire during their preboarding process.
• Maintain proper records of labor law posters.
• Prepare leave of absence, FMLA, and ADA paperwork according to applicable law.
• Routine compliance audits, as well as compliance project work as needed.
• Ability to multitask and prioritize various HR projects involving several departments across multiple clients while working within deadline constraints.
• Manage HR and Preboarding email inboxes
• Perform such other duties appropriate to the role as may be required from time to time.