Human Resource Coordinator

DOXA Talent, Inc.; Philippines; Remote; PHP 240,000 - 360,000; Full time

Job summary

DOXA is seeking a detail-oriented Human Resources Coordinator to support preboarding and HR operations, focusing on new-hire onboarding, records, compliance, and benefits coordination. You will collaborate with clients and internal teams to ensure a smooth preboarding experience.

The ideal candidate has a Bachelor's degree in HR or related field, 1 year of admin or customer service experience, strong Excel and HRIS familiarity, and excellent communication in Advanced English.

Qualifications

• Education: Bachelor's degree in HR, Business Administration, Psychology, or related field.
• Experience: Minimum 1 year of administrative or customer service work; HRIS experience a plus.
• Skills: Proficient Excel, ability to learn HR systems, strong communication.
• Characteristics: Detail-oriented, proactive, organized, able to manage multiple priorities.

Responsibilities

• Coordinate preboarding for diverse clients to ensure top-tier service.
• Maintain and audit employee records and HRIS data accuracy.
• Support HR compliance tasks, benefits, staffing, and inquiries.
• Assist with onboarding-related activities and client communications.
• Operate and update HR platforms and portals as needed.

Skills

Excel

HRIS

Customer service

Attention to detail

Communication skills

Education

Bachelor's degree in HR / Business / Psychology

Tools

HRIS platforms

Payroll system

Job description

At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly.

What sets DOXA apart is our commitment to fostering a vibrant and supportive team culture. Join us and be part of a culture that prioritizes your happiness and well-being, ensuring you thrive both personally and professionally.

The Role:

We’re seeking a detail-oriented and customer-focused Human Resources Coordinator to support HR operations, with a primary focus on facilitating the preboarding process for new employees. This role will be responsible for coordinating onboarding-related activities, maintaining accurate employee records, supporting HR compliance initiatives, and assisting with benefits, staffing, and employee-related inquiries.

You’ll play a key role in ensuring a smooth preboarding experience, maintaining strong relationships with clients and employees, and collaborating with internal departments to deliver efficient HR services. The ideal candidate is proactive, highly organized, solutions-oriented, and comfortable managing multiple priorities in a fast-paced environment.

Location: Must be in Philippines– Remote.

Environment: Philippine and International Teams.

Language: Advanced English (B2+ - C1).

Timezone: Monday to Friday – 8:00 AM - 5:00 PM MST.

Contract: Non-fixed Term Contract.

Requirements:

• Education: Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field required.
• Experience: Minimum of 1 year of professional administrative or customer service experience. Previous experience with HRIS platforms is a plus.
• Skills: Intermediate Microsoft Excel skills; ability to quickly learn and navigate complex computer systems; familiarity with HRIS, employee preboarding platforms, and administrative systems. General understanding of federal, state, and local employment laws, including COBRA, FMLA, ADA, and employment compliance.
• Characteristics: Strong attention to detail, excellent customer service and communication skills, discretion when handling confidential information, problem-solving abilities, initiative, accountability, adaptability, and the ability to multitask and prioritize competing deadlines.

Responsibilities:

• Coordinate preboardings for a variety of clients to ensure the highest level of customer service, including advising clients on preboarding best practices and assisting worksite employees with any preboarding-related inquiries.
• Operating in and maintaining platforms pertaining to preboarding: eVeriify, drug screening portal, training platform, etc.
• Meet with worksite employees during their preboarding process on an as-needed basis to ensure a proper understanding of PEO services, employee portal, and employee policies and procedures.
• Manage incoming communications with assigned clients and their employees; provide dedicated support and maintain consistent availability to assist with assigned clients in a manner to encourage relationship-building.
• Enter data in the HRIS/Payroll system, maintaining the integrity of data in HRIS records
• Maintain state-specific Employee Handbooks and policies with the assistance of the HR team, ensuring all proper policies and notices are acknowledged by the new hire during their preboarding process.
• Maintain proper records of labor law posters.
• Prepare leave of absence, FMLA, and ADA paperwork according to applicable law.
• Routine compliance audits, as well as compliance project work as needed.
• Ability to multitask and prioritize various HR projects involving several departments across multiple clients while working within deadline constraints.
• Manage HR and Preboarding email inboxes
• Perform such other duties appropriate to the role as may be required from time to time.