Job Description
在申请工作之前,请从本页右上角的选项中选择您的语言偏好。在《财富》世界 500 强组织探索您的下一个机会。 设想创新的可能性,体验我们有益的文化,并与才华横溢的团队合作,帮助您每天变得更好。 我们知道要引领 UPS 走向美好的明天,我们需要具有技能且激情满满的人才。 如果您具备领导自己或团队的素质和动力,那么我们会提供职位供您培养自己的技能并将您提升到一个新的水平。
职务描述:
Your role is responsible for managing daily hub and transit operations to ensure safe, accurate, and timely shipment processing. The role oversees operational teams, manpower deployment, productivity, service quality, and compliance with UPS operating procedures, safety standards, and service commitments.
What You’ll Do
- Hub Operations Management: Oversee daily sorting, scanning, loading, unloading, and shipment transfers to ensure accurate processing and timely dispatch.
- Manpower and Team Management: Develop staffing plans, allocate manpower, supervise Team Leaders, Assistant Supervisors and operational employees, monitor attendance, and manage team performance.
- Safety and Compliance: Enforce UPS safety policies, standard operating procedures, security requirements, and proper package handling practices.
- Service Quality: Monitor shipment accuracy, scanning compliance, misloads, missed shipments, and operational exceptions; implement corrective actions to prevent recurrence.
- Productivity and Performance: Monitor KPIs, package volume, packages per hour (PPH), service performance, and manpower utilization to achieve operational targets.
- Coordination and Communication: Coordinate with ramp, gateway, maintenance, security, and other operational teams to ensure smooth shipment movement and resolve operational issues.
- Training and Employee Development: Identify training needs, coach employees, conduct performance evaluations, and develop improvement plans.
- Equipment and Facility Management: Ensure equipment availability, proper asset utilization, workplace housekeeping, and timely reporting of maintenance requirements.
- Reporting and Continuous Improvement: Prepare operational reports, conduct root-cause analysis, implement corrective and preventive actions, and recommend process improvements to improve efficiency and reduce costs.
Your Skills & Requirements
- Bachelor’s degree or international equivalent preferred.
- Relevant experience in hub operations, logistics, freight, courier, or warehouse operations.
- Previous supervisory or leadership experience preferred.
- Knowledge of shipment processing, sorting, scanning, routing, loading, and dispatch procedures.
- Understanding safety, security, and regulatory compliance requirements.
- Strong leadership, communication, analytical, and problem-solving skills.
- Ability to analyze operational data, prepare reports, and manage multiple priorities.
- Ability to work night shifts, weekends, holidays, and extended hours when required.
- Physical ability to demonstrate proper operational work methods when necessary.
员工类型:
永久
UPS 致力于提供一个没有歧视、骚扰和报复的工作场所。