Hub Operations Lead - Logistics & Process Optimizer

SPX PHILIPPINES INC.; Mimaropa; On-site; PHP 600,000 - 900,000; Full time

Job summary

SPX PHILIPPINES INC. is looking for a Hub Operations Leader to oversee daily hub operations in the Philippines, ensuring smooth and efficient functioning across teams.

You will ensure adherence to procedures and drive productivity improvements in collaboration with theCustomer Support and agency teams. The role requires leadership experience in warehouse or hub settings, with a minimum of 4 years in Supply Chain & Logistics and hands-on experience in e-commerce fulfilment.

Qualifications

• Has held a leadership role in a division or team, within a warehouse or hub environment.
• Minimum of 4 years experience in Supply Chain & Logistics Industry.
• Experienced in e-commerce fulfilment.
• Other tasks related to the operations of the hub.

Responsibilities

• Oversee daily hub operations, ensuring smooth and efficient functioning.
• Ensure adherence to established procedures, policies, and regulations.
• Lead team briefings, conduct weekly staff meetings, and regularly assess team performance.
• Drive continuous improvement in KPIs for the hub.
• Implement process improvement initiatives and projects to enhance hub productivity and efficiency.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Coordinate with agency coordinators to manage and support agency teams.
• Handle additional tasks related to overall hub operations as needed.

Skills

Leadership

KPI tracking

Process improvement

Team coordination

Customer support liaison

Education

Bachelor's Degree or higher in related fields

Job description

SPX PHILIPPINES INC. is looking for a Hub Operations Leader to oversee daily hub operations in the Philippines, ensuring smooth and efficient functioning across teams.

You will ensure adherence to procedures and drive productivity improvements in collaboration with theCustomer Support and agency teams. The role requires leadership experience in warehouse or hub settings, with a minimum of 4 years in Supply Chain & Logistics and hands-on experience in e-commerce fulfilment.