Hub Operations Lead — Logistics & Process Improvement

SPX PHILIPPINES INC.; Cebu City; Presencial; PHP 279 000 - 469 000; Tempo integral

Resumo da oferta

SPX PHILIPPINES INC. in Cebu City is seeking a Hub Operations professional to support daily hub activities such as parcel inbounding, sorting, rider dispatch, receiving in-transit parcels and inventory management.

You will monitor hub performance, generate and validate reports, and assist Customer Support with escalations. A bachelor’s degree and at least 3 years in logistics with leadership exposure are required, including payments processing experience.

Qualificações

• Bachelor’s degree in a related field.
• At least 3 years related experience in logistics, warehouse and distribution.
• Leadership experience in a warehouse or hub environment.
• Experience in payments processing or similar function.
• Intermediate proficiency in Microsoft Office (Word, Excel and PowerPoint).
• Willing to be assigned anywhere in the designated Cluster.
• Able to do shift work depending on team schedules.
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations.

Responsabilidades

• Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
• Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
• Create, review, and validate Hub reports.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Implement process improvement initiatives and projects to enhance hub productivity.
• Handle payment transactions and associated payment processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks as required to support hub operations

Conhecimentos

Leadership experience

Logistics

Customer support

Formação académica

Bachelor’s degree

Ferramentas

Microsoft Office

Descrição da oferta de emprego

SPX PHILIPPINES INC. in Cebu City is seeking a Hub Operations professional to support daily hub activities such as parcel inbounding, sorting, rider dispatch, receiving in-transit parcels and inventory management.

You will monitor hub performance, generate and validate reports, and assist Customer Support with escalations. A bachelor’s degree and at least 3 years in logistics with leadership exposure are required, including payments processing experience.