Hub Operations Lead - KPI-Driven Logistics & Fulfillment

spx express

Philippines

On-site

PHP 700,000 - 1,100,000

Full time

45 hours ago

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Job summary

spx express is seeking a hub operations leader to oversee daily hub activities, ensuring smooth workflows and adherence to procedures. The role requires directing team briefings, monitoring performance, and driving KPI improvements across the hub to boost productivity.

The ideal candidate has 4+ years in Supply Chain & Logistics, leadership experience in warehouse or hub settings, and hands-on involvement in e-commerce fulfillment, with ability to manage cross-functional tasks within a

Qualifications

Bachelor's degree or higher in a related field.
Has held a leadership role in a division or team, within a warehouse or hub environment.
Minimum of 4 years experience in Supply Chain & Logistics Industry.
Experienced in e-commerce fulfillment.
Other tasks related to the operations of the hub.

Responsibilities

Oversee daily hub operations, ensuring smooth and efficient functioning.
Ensure adherence to established procedures, policies, and regulations.
Lead team briefings, conduct weekly staff meetings, and regularly assess team performance.
Drive continuous improvement in KPIs for the hub.
Implement process improvement initiatives and projects to enhance hub productivity and efficiency.
Assist the Customer Support team with call-outs to resolve customer escalations.
Coordinate with agency coordinators to manage and support agency teams.
Handle additional tasks related to overall hub operations as needed.