Hub Operations Lead & Efficiency Driver

SPX Express; Manila; On-site; PHP 360,000 - 600,000; Full time

Job summary

SPX Express in Manila, Philippines, is seeking a Hub Operations Lead to oversee day-to-day hub activities, including inbound/outbound parcels, sorting, rider dispatch, and inventory control.

You will conduct team briefings, monitor KPI performance, and drive process improvements to boost productivity while coordinating with agency teams and support functions. Shift-based role with local assignment across the cluster.

Qualifications

• Bachelor’s Degree holder.
• 3+ years in logistics, warehouse or distribution; e-commerce fulfillment is a plus.
• Leadership experience in a warehouse or hub preferred.
• Experience in payments processing.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Willing to be assigned anywhere in designated cluster; ability to work shifts.

Responsibilities

• Assist in day-to-day hub operations covering last mile and first mile activities.
• Lead team briefings and document meeting minutes.
• Monitor hub performance to meet KPI targets.
• Create, review and validate hub reports.
• Support Customer Support to resolve escalations.
• Implement process improvements to boost productivity.
• Handle payment transactions and related processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other hub operation tasks.

Skills

Leadership

Logistics

Warehouse Management

Payments processing

MS Office

Education

Bachelor’s Degree

Tools

Excel

PowerPoint

Word

Job description

SPX Express in Manila, Philippines, is seeking a Hub Operations Lead to oversee day-to-day hub activities, including inbound/outbound parcels, sorting, rider dispatch, and inventory control.

You will conduct team briefings, monitor KPI performance, and drive process improvements to boost productivity while coordinating with agency teams and support functions. Shift-based role with local assignment across the cluster.