Hub Lead - Operations SPX Express Balubad Atimonan Quezon

SPX Express; Manila; On-site; PHP 600,000 - 800,000; Full time

Job summary

SPX Express in the Philippines is seeking a Hub Operations Lead to oversee daily hub activities, ensure smooth operations, and uphold established procedures.

You should have leadership experience in a warehouse or hub, at least 4 years in supply chain and logistics, and exposure to e-commerce fulfilment, with a focus on KPI-driven improvements and cross-functional collaboration.

Qualifications

• Bachelor's Degree or higher in related fields
• Experience leading a division or team in a warehouse or hub environment
• Minimum 4 years experience in Supply Chain & Logistics
• Experience in e-commerce fulfilment
• Experience with hub operations tasks

Responsibilities

• Oversee daily hub operations for smooth, efficient functioning.
• Ensure adherence to established procedures, policies, and regulations.
• Lead team briefings, conduct weekly staff meetings, and regularly assess team performance.
• Drive continuous improvement in KPIs for the hub.
• Implement process improvement initiatives and projects to enhance hub productivity and efficiency.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Coordinate with agency coordinators to manage and support agency teams.
• Handle additional tasks related to overall hub operations as needed.

Skills

Leadership

Team management

Operations oversight

Communication

Problem solving

Education

Bachelor's Degree or higher

Job description

Job Description

• Oversee daily hub operations, ensuring smooth and efficient functioning.
• Ensure adherence to established procedures, policies, and regulations.
• Lead team briefings, conduct weekly staff meetings, and regularly assess team performance.
• Drive continuous improvement in key performance indicators (KPIs) for the hub.
• Implement process improvement initiatives and projects to enhance hub productivity and efficiency.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Coordinate with agency coordinators to manage and support agency teams.
• Handle additional tasks related to overall hub operations as needed.
  

Requirements

• Bachelor's Degree or higher in related fields
• Has held a leadership role in a division or team, within a warehouse or hub environment
• Minimum of 4 years experience in Supply Chain & Logistics Industry
• Experienced in e-commerce fulfilment
• Other tasks related to the operations of the hub.