Hub Coordinator - Operations, SPX Express (San Juan, Leyte)

SPX Express; Manila; On-site; PHP 300,000 - 540,000; Full time

Job summary

SPX Express is seeking an experienced Hub Operations professional to support daily logistics activities across inbound, sorting, dispatch, and inventory management. The role emphasizes performance monitoring, reporting, and collaboration with agency teams.

Ideal candidates have 3+ years in logistics/hub environments, leadership experience, and strong MS Office skills. Willingness to work across a designated cluster and shifts is required.

Qualifications

• Bachelor's degree required.
• At least 3 years related experience in Logistics, Warehouse and Distribution; e-commerce fulfillment is a plus.
• Leadership experience in warehouse or hub environment preferred.
• Experience in payments processing or similar function.
• Intermediate proficiency in Microsoft Office (Word, Excel and PowerPoint).
• Willing to be assigned anywhere in the designated Cluster.
• Able to do shift work as per team schedules.
• Must have continuous learning mindset; able to perform administrative and hub ops tasks.

Responsibilities

• Assist in day-to-day hub operations (inbound, sorting, dispatch, receiving in-transit parcels, inventory management).
• Support monitoring of hub performance to ensure productivity and KPI achievement.
• Create, review, and validate Hub reports.
• Assist Customer Support with call-outs to resolve escalations.
• Implement process improvement initiatives to enhance hub productivity.
• Handle payment transactions and related processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks to support hub operations.

Skills

Leadership

Payments processing

Microsoft Office

Logistics

Hub operations

Warehouse management

Education

Bachelor's degree

Tools

Word

Excel

PowerPoint

Job description

Job Description

• Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
• Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
• Create, review, and validate Hub reports.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Implement process improvement initiatives and projects to enhance hub productivity.
• Handle payment transactions and associated payment processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks as required to support hub operations

Requirements

• Bachelor's Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedules
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations