Hub Coordinator - Operations, SPX Express (Cagayan De Oro)

SPX Express; Manila; On-site; PHP 334,800 - 502,200; Full time

Job summary

A logistics company is seeking a Hub Coordinator - Operations in Cagayan De Oro, Philippines. The role involves overseeing day-to-day hub operations, ensuring productivity, and supporting the customer support team. Candidates should possess a Bachelor’s degree and at least 3 years of experience in logistics or warehouse management. Strong leadership skills and proficiency in Microsoft Office are required.

Qualifications

• At least 3 years related experience in Logistics, Warehouse, and Distribution.
• Experience in payments processing or similar function.
• Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Assist in day-to-day hub operations including parcel inbounding and sorting.
• Conduct team briefing and document minutes of meetings.
• Support in monitoring hub performance to meet productivity levels.

Skills

Leadership

Logistics Management

Microsoft Office

Customer Support

Education

Bachelor’s Degree

Job description

SPX Express Manila, National Capital Region, Philippines

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SPX Express Manila, National Capital Region, Philippines

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• Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.
• Creates, reviews and validates reports of the Hub
• Assists Customer Support team in call outs to solve Customer support escalations
• Implements process improvement initiatives & projects geared towards increasing Hub productivity
• Handle payment transactions and other payment processes
• Coordinates with agency coordinators in overseeing agency teams
• Other tasks related to the operations of the Hub
  
  

Job Description

• Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.
• Creates, reviews and validates reports of the Hub
• Assists Customer Support team in call outs to solve Customer support escalations
• Implements process improvement initiatives & projects geared towards increasing Hub productivity
• Handle payment transactions and other payment processes
• Coordinates with agency coordinators in overseeing agency teams
• Other tasks related to the operations of the Hub
  
  

Requirements

• Bachelor’s Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedules
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Internet Marketplace Platforms and Technology, Information and Internet

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