HRIS Training Analyst Hybrid

Our Clients; Makati; On-site; PHP 1,200,000 - 1,600,000; Full time

Job summary

Our Clients in Makati is seeking an HRIS Training Analyst to design and deliver learning programs for ServiceNow and Workday transitions across regional teams, supporting a hybrid work model.

You will analyze training needs, develop engaging content, and lead in-person, virtual, and hybrid sessions while coordinating scheduling across time zones and partnering with global HR leaders to drive learning outcomes.

Qualifications

• 3–5 years of HRIS training or instructional design experience.
• Hands-on ServiceNow training expertise is required.
• Experience supporting Workday transitions or rollouts preferred.
• Strong collaboration with global HR leaders and cross-functional partners.

Responsibilities

• Perform training needs analyses to identify learning gaps and requirements.
• Create end-to-end learning materials including e-learning modules and guides.
• Lead training delivery across in-person, virtual, and hybrid formats.
• Translate ServiceNow processes and Workday transitions into actionable learning paths.
• Partner with global HR stakeholders to align training with business objectives.
• Coordinate scheduling, invites, venues, and technical/logistical support.
• Support broader learning initiatives and contribute to learning framework improvements.

Skills

HRIS training

Instructional design

Global stakeholder collaboration

Training delivery

Tools

Articulate 360

Storyline

Rise

Job description

HRIS Training Analyst (Workday & ServiceNow)

Location: Makati (Hybrid)
Work Setup: Hybrid (2 Days WFH, 3 days RTO)
Shift: Mid Shift (4:00 PM – 1:00 AM)

Key Responsibilities

• Training Needs Analysis (TNA): Conduct thorough training needs assessments to identify knowledge gaps, performance directives, and technical learning requirements across regional and global HR teams.
• Instructional Design & Content Creation: Design and develop engaging, end-to-end learning materials from scratch, including e-learning modules, digital reference guides, interactive job aids, and virtual instructor‑led slide decks.
• Training Delivery & Facilitation: Lead dynamic training sessions across multiple formats—in‑person, virtual, and hybrid—tailored to diverse adult learning styles.
• ServiceNow & Workday Focus: Serve as the subject matter expert in translating complex ServiceNow processes and Workday system transitions into digestible, actionable learning paths for end‑users.
• Stakeholder Management: Partner effectively with global HR stakeholders, subject matter experts, and business leaders to align training objectives with broader organizational goals.
• Logistics & Scheduling Administration: Manage end‑to‑end training operations, including setting out invites, scheduling sessions across time zones, securing meeting rooms, and coordinating all technical and visual logistics.
• Learning‑Wide Initiatives: Actively participate in and support broader learning and development initiatives, contributing to the continuous improvement of the organization’s training framework.

Qualifications

• Experience (Non‑Negotiable): Minimum 3 to 5 years of proven experience as an HRIS Training Analyst, Instructional Designer, or Technical Trainer within a Shared Services or BPO environment.
• Core Technical Expertise (Non‑Negotiable): Hands‑on experience designing and delivering specialized training for ServiceNow is strictly required. Proven experience supporting Workday transitions or system rollouts is strongly preferred.
• Instructional Design Skills: Strong capability in content authoring tools (e.g., Articulate 360 / Storyline, Rise) to build digital and e‑learning solutions from scratch.
• Global Stakeholder Collaboration: Proven ability to build relationships and communicate effectively with global HR leaders and cross‑functional partners.