HR Tech Service Lead - Team Engagement & Growth

ADP; Makati; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

ADP in Metro Manila is seeking a Service Center Manager to lead a defined set of clients and products, shaping the work environment and delivering the resources that associates need to succeed.

You will oversee daily operations, drive service-level performance, and guide recruitment, hiring, compensation, and annual reviews to build a high-performing team.

ADP emphasizes inclusion, development, and a collaborative culture as part of its workplace values.

Responsibilities

• Lead and manage a Service Center area for a defined set of clients/products.
• Provide tools/resources to associates to succeed and maintain engagement.
• Oversee day-to-day activities and achievement of associate and client service level metrics.
• Recruitment, selection, hiring, compensation and performance management of staff.
• Ensure timely and effective training to enhance skills of the team.

Job description

ADP in Metro Manila is seeking a Service Center Manager to lead a defined set of clients and products, shaping the work environment and delivering the resources that associates need to succeed.

You will oversee daily operations, drive service-level performance, and guide recruitment, hiring, compensation, and annual reviews to build a high-performing team.

ADP emphasizes inclusion, development, and a collaborative culture as part of its workplace values.