Technical Product Consultant I — HCM Cloud Solutions

ADP; Philippines; On-site; PHP 300,000 - 520,000; Full time

Job summary

ADP is hiring a Technical Product Consultant I in the Philippines. The role involves mastering products and applications, owning the technical relationship with customers and internal teams, and developing solutions to complex problems.

You will strive to sustain a long-term partnership, ensure customer success, and deliver proactive technical support. Ideal candidates have a Bachelor's in an HCM-related field or equivalent experience with 3–4 years in client service, strong teamwork, ethics,

Qualifications

• Bachelor's degree in HCM field or equivalent education and experience.
• 3–4 years of client service experience.

Responsibilities

• Own the technical relationship with customers and internal teams.
• Develop solutions to resolve complex technical problems.
• Proactively troubleshoot and deliver technical solutions to drive customer success.

Skills

Client relationships

Team collaboration

Analytical thinking

Time management

Learning agility

Web technologies

Operating systems

Education

Bachelor's degree in HCM or related field

Tools

Operating systems

Job description

ADP is hiring a Technical Product Consultant I in the Philippines. The role involves mastering products and applications, owning the technical relationship with customers and internal teams, and developing solutions to complex problems.

You will strive to sustain a long-term partnership, ensure customer success, and deliver proactive technical support. Ideal candidates have a Bachelor's in an HCM-related field or equivalent experience with 3–4 years in client service, strong teamwork, ethics,