HR Support Assistant

NightOwl Consulting Philippines Inc.; Philippines; On-site; PHP 223,200 - 390,600; Full time

Benefits offered by this job

Above market salary

HMO on Day 1 for principal and two-dep

Government-mandated benefits

Performance-based incentives

Quarterly company events

1,000 PHP De Minimis

Equipment and software provided

Job summary

NightOwl Consulting Philippines Inc. is seeking a detail-oriented HR Support Assistant to support HR operations via accurate data entry, onboarding, and employee record maintenance using ADP. Proficiency in Excel and strong written communication are essential, with preference for experience in the U.S. mortgage industry.

The role will sit in Operations, based at client locations, with a compensation range of ₱20,000–₱35,000 per month. Additional benefits and incentives are provided.

Qualifications

• Prior experience in an HR support or administrative role; experience with ADP is essential.

Responsibilities

• Review and process employee and manager self-service changes in ADP, including updates to address, position, and compensation.
• Assist in the onboarding process for new employees by managing documentation, maintaining checklists, and ensuring accurate setup in ADP.
• Audit and verify new hire benefit elections and HSA contribution changes in ADP for accuracy and completeness.
• Manage employee terminations in ADP, ensuring all system updates and required documentation are processed in a timely and compliant manner.
• Conduct regular and ad-hoc reporting from ADP, supporting other HR functions and cross departmental data needs.

Skills

Attention to detail

Critical thinking

Written communication

Data entry

Tools

ADP

Microsoft Excel

Job description

We are seeking a detail-oriented and resourceful HR Support Assistant to join our team. This role will be instrumental in supporting HR operations through accurate data entry, onboarding activities, employee record maintenance, and internal reporting—primarily utilizing the ADP platform. The ideal candidate will demonstrate strong critical thinking skills, excellent written communication (especially for ticket/email-based correspondence), and a high level of proficiency in Microsoft Excel. Experience supporting HR functions in the U.S. mortgage industry is strongly preferred.

Department: Operations

Location: Client

Compensation: ₱20,000 - ₱35,000 / month

Key Responsibilities

• Review and process employee and manager self-service changes in ADP, including updates to address, position, and compensation.
• Assist in the onboarding process for new employees by managing documentation, maintaining checklists, and ensuring accurate setup in ADP.
• Audit and verify new hire benefit elections and HSA contribution changes in ADP for accuracy and completeness.
• Manage employee terminations in ADP, ensuring all system updates and required documentation are processed in a timely and compliant manner.
• Conduct regular and ad-hoc reporting from ADP, supporting other HR functions and cross departmental data needs.

Skills, Knowledge and Expertise

• Prior experience in an HR support or administrative role; experience with ADP is essential.
• Preference given to those with experience in the U.S. mortgage industry.
• Proficient in Microsoft Excel, including ability to work with formulas, filters, and pivot tables.
• Strong critical thinking and problem-solving abilities to assess data changes and ensure accuracy across systems.
• Exceptional attention to detail and ability to maintain accuracy in a fast-paced environment.
• Outstanding written communication skills, with emphasis on professionalism and clarity in email and ticket-based communications.

Benefits

• Above market salary
• HMO on Day 1 for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly Company Events
• 1,000 PHP De Minimis
• Equipment and software provided