HR Specialist (F&B Operations)

Dempsey Resource Management; Philippines; On-site; PHP 305,000 - 365,000; Full time

Job summary

Dempsey Resource Management in the Philippines is seeking an HR Specialist to manage end-to-end HR for the F&B business, covering recruitment, onboarding, payroll coordination, and compliance for both restaurant operations and head office.

The ideal candidate brings hands-on HR generalist experience in high-volume settings, strong communication, and the ability to partner with operations while handling confidential staff information.

Qualifications

• Bachelor's degree in HR, psychology, business or related field.
• 3–5 years HR experience, preferably in high-volume environments.
• Strong knowledge of Philippine labor regulations.
• End-to-end HR experience across multiple areas.
• Experience in recruitment and employee relations preferred.
• Payroll and timekeeping knowledge.
• MS Office / Google Workspace and HRIS / payroll systems.
• Excellent interpersonal and communication skills.
• Ability to handle confidential information professionally.
• Comfortable working with frontline and managerial staff.

Responsibilities

• Manage end-to-end HR functions for the F&B business including recruitment, onboarding, payroll coordination, and compliance.
• Handle employee relations, performance management, training, and HR administration.
• Serve as a business partner to Operations, supporting both restaurant operations and head office/commissary.
• Escalate complex employee relations, legal, or compliance matters when appropriate.
• Maintain accurate employee records and ensure government regulatory compliance.

Skills

Organizational skills

Communication skills

Confidentiality

Stakeholder engagement

Frontline experience

Education

Bachelor's degree in HR / Psychology / Business Administration or related field

Tools

Microsoft Office

Google Workspace

HRIS / Payroll systems

Job description

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.


• Minimum 3–5 years of progressive HR experience, preferably with significant exposure to Food & Beverages, hospitality, retail, or other high-volume operational environments.


• Strong working knowledge of Philippine labor regulations and statutory requirements.


• Experience handling end-to-end HR functions, rather than specializing in only one HR area.


• Experience in recruitment and employee relations is highly preferred.


• Working knowledge of payroll and timekeeping processes.


• Proficient in Microsoft Office / Google Workspace and HRIS or payroll systems.


• Strong organizational and documentation skills.


• Excellent interpersonal and communication skills.


• Able to handle confidential and sensitive employee information professionally.


• Comfortable working with frontline and managerial employees.

Position Summary

The HR Specialist will be responsible for managing end-to-end human resources functions for the F&B business, supporting both restaurant operations and the head office/commissary. The role will cover recruitment, employee relations, onboarding, payroll coordination, government compliance, performance management, training, employee records, and HR administration.

The ideal candidate is a hands-on HR generalist who understands the unique requirements of restaurant operations, including high-volume recruitment, shifting schedules, frontline employee management, attendance concerns, labor compliance, and employee retention.

Scope of the Role

This is a hands-on HR Generalist position. The successful candidate is expected to be capable of independently managing the majority of day-to-day HR requirements of a growing F&B organization, while escalating complex employee relations, legal, or compliance matters to management or external HR/legal advisers when appropriate.

The role should function as a business partner to Operations, not simply as an administrative HR position.

Salary Range: 30,000

Work Location: Clipp Center, BGC

Work Schedule: Mon - Fri, 9am - 6pm