HR Operations Specialist — Onsite/Hybrid (Pasay)

Conduent, Inc.; Pasay; Hybrid; PHP 279,000 - 446,000; Full time

Job summary

Conduent, Inc. in Pasay City, Metro Manila is seeking an HR Solutions Services Associate III to deliver workforce administration and HR operational support across the employee lifecycle.

The role handles employee records, HR transactions, onboarding and offboarding activities, and data accuracy, ensuring compliant service delivery for clients and the company. The Associate may serve as SME, guide HR Operations teams, manage escalations, drive process improvements, and collaborate with internal

Qualifications

• 1-2 years in BPO/HR Shared Services or offshore HR
• Customer service or client management experience is a plus
• Experience with HRIS like EC/SuccessFactors, SAP, SNOW, HRX, SharePoint is advantageous but not required
• Excellent command of English
• Senior High/2nd year college or Bachelor's in HR/Business/Management or related field is an advantage

Responsibilities

• Deliver workforce administration and HR operational support across the employee lifecycle.
• Manage employee records and HR transactions with data accuracy.
• Oversee onboarding and offboarding activities, ensuring compliant service delivery.
• Act as SME as needed, guide HR Operations teams, handle escalations and complex transactions.
• Drive process improvements and collaborate with internal and client stakeholders.

Skills

English proficiency

Customer service

HR operations

Onboarding/offboarding

Education

Senior High/2nd year college or bachelor's degree in HR/Business/Management

Tools

Employee Central/SuccessFactors

SAP

SNOW

HRX

SharePoint

Job description

Conduent, Inc. in Pasay City, Metro Manila is seeking an HR Solutions Services Associate III to deliver workforce administration and HR operational support across the employee lifecycle.

The role handles employee records, HR transactions, onboarding and offboarding activities, and data accuracy, ensuring compliant service delivery for clients and the company. The Associate may serve as SME, guide HR Operations teams, manage escalations, drive process improvements, and collaborate with internal