HR Recruitment Manager

Resolv Global; Philippines; On-site; PHP 558,000 - 670,000; Full time

Job summary

Resolv Global is seeking an experienced HR Recruitment Manager for our expanding BPO operation in Davao City. You will own the recruitment function, partner with senior leadership, and drive high-volume hiring with a hands-on sourcing approach.

The role demands strategic planning, team leadership, and a focus on quality and speed. You will oversee campaigns, optimize processes, and build talent pipelines to meet current and future workforce needs, while maintaining strong stakeholder

Qualifications

• Minimum 5 years of progressive recruitment experience, including high-volume hiring.
• Experience leading recruitment teams in a BPO or similar setup.
• Strong ability to develop sourcing strategies and talent pipelines.
• Proven track record of meeting hiring targets and driving process improvements.
• Excellent English communication and stakeholder management skills.

Responsibilities

• Lead end-to-end recruitment campaigns from sourcing to offer management.
• Develop and implement strategies aligned with business growth and hiring needs.
• Hands-on sourcing and headhunting for urgent or difficult roles.
• Build proactive talent pipelines for current and future needs.
• Coach and develop the recruitment team and monitor KPIs.
• Collaborate with senior leadership to forecast recruitment demand.

Skills

High-volume hiring

Recruitment leadership

Stakeholder management

Sourcing & headhunting

Data-driven decisions

Tools

ATS

MS Office

Job description

We are looking for an experienced and results-driven HR Recruitment Manager to lead our recruitment function at our expanding BPO operation in Davao City. This is an exciting opportunity for a recruitment professional who knows how to build strong teams, develop effective sourcing strategies, and deliver high-volume recruitment results in a fast-paced BPO environment. You will take ownership of the recruitment function, working closely with senior leadership and operations to understand workforce requirements, develop recruitment strategies, and ensure the business attracts and hires the right talent. We are looking for someone who combines strategic recruitment leadership with a hands-on approach. You should be equally comfortable developing recruitment plans, managing team performance, reviewing hiring metrics, and personally stepping in to source and headhunt candidates when business demands require it. If you have a strong background in BPO recruitment, experience managing recruitment teams, and the drive to build an effective talent acquisition function, we'd love to hear from you.

Key Responsibilities

Recruitment Strategy & Execution

• Lead end-to-end recruitment campaigns, from sourcing and screening through interviewing, selection, and offer management.
• Develop and implement recruitment strategies aligned with business growth and operational hiring requirements.
• Take a hands-on approach to sourcing and headhunting, particularly for urgent, specialized, or difficult-to-fill positions.
• Build and maintain proactive talent pipelines to support ongoing and future workforce requirements.
• Oversee multiple recruitment campaigns and vacancies simultaneously while maintaining candidate quality.

Team Leadership & Development

• Lead, coach, mentor, and develop the recruitment team.
• Establish clear recruitment targets, performance expectations, and accountability measures.
• Monitor individual and team performance, providing guidance and support to improve recruitment outcomes.
• Foster a proactive, results-driven recruitment culture focused on quality, speed, and candidate engagement.

Stakeholder Management & Workforce Planning

• Work closely with senior leadership and operations to understand staffing requirements and forecast recruitment needs.
• Translate workforce demands into practical recruitment plans and sourcing strategies.
• Provide regular updates on recruitment progress, challenges, hiring forecasts, and pipeline strength.
• Act as a trusted recruitment partner to leadership, providing recommendations and market insights.

Recruitment Performance & Process Improvement

• Monitor recruitment KPIs, including time-to-hire, hiring volume, pipeline conversion, sourcing effectiveness, and offer acceptance rates.
• Analyze recruitment data to identify bottlenecks and implement practical improvements.
• Optimize recruitment channels, sourcing methods, candidate assessment processes, and recruitment technologies.
• Ensure recruitment activities are organized, consistent, and aligned with business objectives.

What Will Make You Successful

• You are a hands-on recruitment leader who leads by example.
• You understand the demands of BPO recruitment and know how to deliver results under pressure.
• You can identify recruitment challenges and develop practical solutions.
• You know how to motivate a recruitment team while maintaining accountability.
• You are comfortable working with senior leadership and making data-driven recommendations.
• You take ownership of recruitment outcomes and understand the importance of building a sustainable talent pipeline.

Compensation & Opportunity

PHP 50,000–PHP 60,000 per month, depending on experience and qualifications.

Hiring Process

To ensure fairness and consistency, all applicants must complete every stage of the hiring process.

• Resume Review
• Pre-Screen Questionnaire
• One-Way Video Interview
• Live Interviews

Requirements

What We're Looking For

• Minimum of 5 years of progressive recruitment experience, including significant experience in high-volume hiring.
• Strong BPO, contact center, shared services, or comparable high-volume recruitment experience.
• Proven experience leading, supervising, or managing a recruitment team.
• Demonstrated success managing large-scale recruitment campaigns and demanding hiring targets.
• Strong hands-on experience in candidate sourcing, headhunting, and talent pipeline development.
• Experience managing multiple vacancies and recruitment campaigns simultaneously.
• Strong understanding of recruitment KPIs, reporting, and performance management.
• Ability to develop recruitment strategies based on workforce requirements and business priorities.
• Excellent stakeholder management and communication skills.
• Strong interviewing, candidate assessment, and negotiation capabilities.
• Excellent organizational, analytical, and problem-solving skills.
• Proficiency in Microsoft Office and recruitment systems/Applicant Tracking Systems (ATS).
• Excellent English communication skills, both written and verbal.
• Willingness and ability to work on-site in Davao City.