HR Recruitment Manager

Resolv Global; Davao City; On-site; PHP 558,000 - 670,000; Full time

Job summary

Resolv Global in Davao City is seeking an experienced HR Recruitment Manager to lead our recruitment function for a growing BPO operation. The role combines strategic leadership with hands-on sourcing and headhunting to meet high-volume hiring targets.

You will partner with senior leadership to forecast workforce needs, design recruitment plans, and drive performance across the team while maintaining candidate quality and engagement.

Qualifications

• Minimum of 5 years of progressive recruitment experience, including high-volume hiring experience.
• Experience in BPO, contact center, or shared services recruitment.
• Proven ability to lead, supervise, and develop a recruitment team.
• Demonstrated success delivering large-scale recruitment campaigns and targets.
• Hands-on sourcing, headhunting, and building talent pipelines.
• Strong interviewing, negotiation, and candidate assessment skills.
• Excellent English communication, both written and verbal.

Responsibilities

• Lead end-to-end recruitment campaigns from sourcing to offer management.
• Develop and implement recruitment strategies aligned with growth and hiring needs.
• Hands-on sourcing and headhunting for urgent or difficult roles.
• Build proactive talent pipelines for ongoing and future staffing needs.
• Oversee multiple campaigns and vacancies, ensuring quality and velocity.
• Coach and develop the recruitment team; monitor performance and accountability.
• Provide status updates on progress, forecasts, and pipeline health.

Skills

Leadership

Sourcing & headhunting

High-volume hiring

Stakeholder management

ATS

Microsoft Office

Tools

ATS

Microsoft Office

Job description

Job Description:

We are looking for an experienced and results-driven HR Recruitment Manager to lead our recruitment function at our expanding BPO operation in Davao City.

This is an exciting opportunity for a recruitment professional who knows how to build strong teams, develop effective sourcing strategies, and deliver high-volume recruitment results in a fast-paced BPO environment.

You will take ownership of the recruitment function, working closely with senior leadership and operations to understand workforce requirements, develop recruitment strategies, and ensure the business attracts and hires the right talent.

We are looking for someone who combines strategic recruitment leadership with a hands-on approach. You should be equally comfortable developing recruitment plans, managing team performance, reviewing hiring metrics, and personally stepping in to source and headhunt candidates when business demands require it.

If you have a strong background in BPO recruitment, experience managing recruitment teams, and the drive to build an effective talent acquisition function, wed love to hear from you.

Key Responsibilities

Recruitment Strategy & Execution

• Lead end-to-end recruitment campaigns, from sourcing and screening through interviewing, selection, and offer management.
• Develop and implement recruitment strategies aligned with business growth and operational hiring requirements.
• Take a hands-on approach to sourcing and headhunting, particularly for urgent, specialized, or difficult-to-fill positions.
• Build and maintain proactive talent pipelines to support ongoing and future workforce requirements.
• Oversee multiple recruitment campaigns and vacancies simultaneously while maintaining candidate quality.

Team Leadership & Development

• Lead, coach, mentor, and develop the recruitment team.
• Establish clear recruitment targets, performance expectations, and accountability measures.
• Monitor individual and team performance, providing guidance and support to improve recruitment outcomes.
• Foster a proactive, results-driven recruitment culture focused on quality, speed, and candidate engagement.

Stakeholder Management & Workforce Planning

• Work closely with senior leadership and operations to understand staffing requirements and forecast recruitment needs.
• Translate workforce demands into practical recruitment plans and sourcing strategies.
• Provide regular updates on recruitment progress, challenges, hiring forecasts, and pipeline strength.
• Act as a trusted recruitment partner to leadership, providing recommendations and market insights.

Recruitment Performance & Process Improvement

• Monitor recruitment KPIs, including time-to-hire, hiring volume, pipeline conversion, sourcing effectiveness, and offer acceptance rates.
• Analyze recruitment data to identify bottlenecks and implement practical improvements.
• Optimize recruitment channels, sourcing methods, candidate assessment processes, and recruitment technologies.
• Ensure recruitment activities are organized, consistent, and aligned with business objectives.

What Will Make You Successful

• You are a hands-on recruitment leader who leads by example.
• You understand the demands of BPO recruitment and know how to deliver results under pressure.
• You can identify recruitment challenges and develop practical solutions.
• You know how to motivate a recruitment team while maintaining accountability.
• You are comfortable working with senior leadership and making data-driven recommendations.
• You take ownership of recruitment outcomes and understand the importance of building a sustainable talent pipeline.

Compensation & Opportunity

PHP 50,000–PHP 60,000 per month, depending on experience and qualifications.

Hiring Process

To ensure fairness and consistency, all applicants must complete every stage of the hiring process.

Our hiring process includes:

1. Resume Review
2. Pre-Screen Questionnaire
3. One-Way Video Interview
4. Live Interviews

Requirements

What Were Looking For

Essential Requirements

• Minimum of 5 years of progressive recruitment experience, including significant experience in high-volume hiring.
• Strong BPO, contact center, shared services, or comparable high-volume recruitment experience.
• Proven experience leading, supervising, or managing a recruitment team.
• Demonstrated success managing large-scale recruitment campaigns and demanding hiring targets.
• Strong hands-on experience in candidate sourcing, headhunting, and talent pipeline development.
• Experience managing multiple vacancies and recruitment campaigns simultaneously.
• Strong understanding of recruitment KPIs, reporting, and performance management.
• Ability to develop recruitment strategies based on workforce requirements and business priorities.
• Excellent stakeholder management and communication skills.
• Strong interviewing, candidate assessment, and negotiation capabilities.
• Excellent organizational, analytical, and problem-solving skills.
• Proficiency in Microsoft Office and recruitment systems/Applicant Tracking Systems (ATS).
• Excellent English communication skills, both written and verbal.
• Willingness and ability to work on-site in Davao City.