HR Operations Specialist — Drive HR Processes & Impact

IBM; Naga; On-site; PHP 180,000 - 240,000; Full time

Job summary

IBM Consulting in the Philippines is seeking a Process Delivery Specialist in Human Resources Operations to manage daily HR transactions within agreed timeframes and support the client’s strategic HR goals by applying HR process knowledge to optimize business process support.

Your responsibilities include HR transactions, onboarding, payroll processing, benefits administration, and identifying improvements while ensuring regulatory compliance, with leadership duties as needed.

Qualifications

• Bachelor’s/College Degree in HR or equivalent is required.
• 0–1 year of similar work experience in a BPO or fast-paced setting.

Responsibilities

• Manage daily HR transactions within agreed timeframes.
• Support client goals by applying HR process knowledge to optimize support.
• Handle recruitment administration, onboarding, coordination, scheduling, payroll, benefits.
• Identify process improvements and ensure regulatory compliance.
• Provide work direction and escalation for team members as needed.

Skills

Prioritization

Time management

Organizational skills

Analytical mindset

Education

Bachelor’s/College Degree in HR or equivalent

Job description

IBM Consulting in the Philippines is seeking a Process Delivery Specialist in Human Resources Operations to manage daily HR transactions within agreed timeframes and support the client’s strategic HR goals by applying HR process knowledge to optimize business process support.

Your responsibilities include HR transactions, onboarding, payroll processing, benefits administration, and identifying improvements while ensuring regulatory compliance, with leadership duties as needed.