HR Administrator Fresh Graduates

IBM Computing; Naga; On-site; PHP 180,000 - 240,000; Full time

Job summary

IBM Consulting in the Philippines is seeking a Process Delivery Specialist in Human Resources Operations to manage daily HR transactions within agreed timeframes and support the client’s strategic HR goals by applying HR process knowledge to optimize business process support.

Your responsibilities include HR transactions, onboarding, payroll processing, benefits administration, and identifying improvements while ensuring regulatory compliance, with leadership duties as needed.

Qualifications

• Bachelor’s/College Degree in HR or equivalent is required.
• 0–1 year of similar work experience in a BPO or fast-paced setting.

Responsibilities

• Manage daily HR transactions within agreed timeframes.
• Support client goals by applying HR process knowledge to optimize support.
• Handle recruitment administration, onboarding, coordination, scheduling, payroll, benefits.
• Identify process improvements and ensure regulatory compliance.
• Provide work direction and escalation for team members as needed.

Skills

Prioritization

Time management

Organizational skills

Analytical mindset

Education

Bachelor’s/College Degree in HR or equivalent

Job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

As a Process Delivery Specialist: Human Resources Operations, you will manage daily transactions related to the client's Human Resources processes and functions within agreed timeframes. You will support the client's strategic goals and operations by applying your knowledge of HR processes to optimize business process support.

Your primary responsibilities will include:

• Manage HR Transactions: Manage daily transactions related to the client's Human Resources processes and functions within agreed timeframes, ensuring timely and accurate delivery of services.
• Support Client Goals: Support the client's strategic goals and operations by applying knowledge of HR processes to optimize business process support, identifying opportunities for improvement and implementing changes as needed.
• Perform HR Duties: Handle a wide range of HR duties, including recruitment administration, onboarding, coordination and scheduling, analyst reporting, record maintenance, payroll processing, learning, contact center, and benefits administration.
• Identify Process Improvements: Identify and implement process improvements to meet both client and IBM requirements, optimizing business process support and ensuring compliance with regulatory requirements.
• Team Leadership: Provide work direction, guide employees on various processes, and act as a point of escalation for team members, as needed.

Required technical and professional expertise

• Candidate must possess at least a Bachelor’s/College Degree, preferably Human Resources or equivalent
• Similar work experience of at least 0-1 year especially in a BPO or similar fast-paced setting

Preferred technical and professional experience

• Ability to prioritize tasks, manage multiple priorities and tight deadlines
• Highly organized, analytical, results-oriented and has keen on details

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.