HR Operations Partner - Strategy, Talent & Engagement

Flatworld Solutions (Philippines), Inc.; Cagayan de Oro; On-site; PHP 720,000 - 1,100,000; Full time

Job summary

Flatworld Solutions (Philippines), Inc. is seeking an Assistant Manager HR-Operations Partner to act as a strategic HR partner for designated business units.

The role balances advisory work with hands-on execution across employee lifecycle processes, ensuring productivity, engagement, and compliance. Responsibilities include partnering with Operations, Recruitment, and L&D; driving workforce planning; and leading onboarding, payroll accuracy, and data-driven HR programs.

Qualifications

• Bachelor’s degree in HRM, Psychology, or related field.
• 3–5 years HR experience with 2+ years in supervisor/business partner role.
• Knowledge of Philippine labor laws and HR operations.
• Proficiency in HR analytics and planning.
• Strong interpersonal, facilitation, and communication skills.
• Experience with HR systems (Sprout HR, ProHance, or equivalent) preferred.

Responsibilities

• Serve as the HR partner for assigned business units and collaborate with Operations, Recruitment, and L&D.
• Translate business goals into HR deliverables that drive performance and retention.
• Provide HR data insights for monthly business reviews, including attrition and engagement data.
• Partner with leadership on manpower forecasting and workforce optimization.
• Handle onboarding, payroll inputs, and HR service delivery with SLAs.
• Prepare monthly HR scorecards and track key metrics.

Skills

HR analytics

Workforce planning

Stakeholder management

Interpersonal skills

Communication skills

Education

Bachelor’s degree in Human Resource Management, Psychology, Business Administration, or related field

Tools

Sprout HR

ProHance

Job description

Flatworld Solutions (Philippines), Inc. is seeking an Assistant Manager HR-Operations Partner to act as a strategic HR partner for designated business units.

The role balances advisory work with hands-on execution across employee lifecycle processes, ensuring productivity, engagement, and compliance. Responsibilities include partnering with Operations, Recruitment, and L&D; driving workforce planning; and leading onboarding, payroll accuracy, and data-driven HR programs.