HR Operations Lead

Michael Page; Parañaque; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Permanent employment

Job summary

Michael Page in Manila is seeking a Payroll & HR Operations Lead to manage end-to-end payroll with reconciliation, deductions, and compliance with Philippine labor and tax regulations. You will oversee benefits administration and liaise with external providers while guiding the HR Services team.

You will also support onboarding, data integrity in the HRIS, and drive process improvements with a focus on accurate reporting and stakeholder collaboration.

Qualifications

• Strong experience in end-to-end payroll processing and statutory compliance.
• Background in compensation and benefits administration and payments.
• Experience in HR operations and employee data accuracy.
• Proven track record leading or supervising a team and managing escalations.
• Excellent communication and reporting skills.

Responsibilities

• Payroll Administration: manage end-to-end payroll activities, validation, reconciliation, adjustments, deductions and compliance.
• Compensation & Benefits: oversee benefits enrollments, claims, statutory remittances and external provider coordination.
• HR Operations & Employee Services: support onboarding, moves, leave, offboarding, inquiries and escalations.
• HRIS & Data Management: maintain records, ensure data integrity and support HR technology initiatives.
• Team Leadership: coach HR Services team for accuracy and consistent service delivery.
• Process Improvement & Compliance: review processes, strengthen controls and SOPs.
• Reporting & Stakeholder Management: prepare HR reports and collaborate with Finance and vendors.

Skills

Payroll processing

Payroll reconciliation

Philippine labor law

Tax regulations

HR operations

HRIS management

Team leadership

Stakeholder management

Process improvement

Communication

Education

Bachelor's degree in HR/Business

Tools

HRIS systems

Job description

• Opportunity to join a multinational organization with a presence in Manila
• Opportunities for career growth and development

About Our Client

The organisation operates in the Business Services industry.

Job Description

• Payroll Administration: Manage end-to-end payroll activities, including payroll validation, reconciliation, adjustments, statutory deductions, and compliance with Philippine labor and tax regulations.
• Compensation & Benefits: Oversee the administration of company and government-mandated benefits, including employee enrollments, claims, statutory remittances, reportorial requirements, and coordination with external providers.
• HR Operations & Employee Services: Support employee lifecycle processes, including onboarding, employee movements, leave administration, offboarding, and resolution of HR-related inquiries and escalations.
• HRIS & Data Management: Maintain accurate employee records, oversee HR system transactions, ensure data integrity, and support system enhancements, reporting, and HR technology initiatives.
• Team Leadership: Provide day-to-day guidance and coaching to HR Services team members, ensuring accuracy, accountability, knowledge sharing, and consistent service delivery.
• Process Improvement & Compliance: Review and improve HR operational processes, strengthen internal controls, maintain standard operating procedures, and ensure compliance with organizational policies and regulatory requirements.
• Reporting & Stakeholder Management: Prepare HR operational reports, monitor service delivery metrics, and collaborate with Finance, internal stakeholders, and external vendors to address operational requirements.

The Successful Applicant

• Strong hands-on experience in end-to-end payroll processing, including payroll reconciliation, statutory deductions, and compliance with Philippine labor and tax regulations.
• Solid background in compensation and benefits administration, including government-mandated benefits, statutory reporting, and coordination with external providers.
• Experience in HR operations and employee services, covering employee lifecycle administration, HRIS management, and employee data accuracy.
• Proven experience in leading or supervising a team, with the ability to provide guidance, manage escalations, and ensure operational efficiency.
• Strong communication, stakeholder management, and reporting skills, with exposure to process improvement and HR operations optimization.

What's on Offer

• Permanent employment.