HR Operation Specialist (1-year contract)

ENGIE South East Asia; Santo Niño 1st; On-site; PHP 420,000 - 650,000; Full time

Job summary

ENGIE South East Asia is seeking a proactive HR Operations professional to own the full spectrum of HR activities. You will handle onboarding, employment administration, probation, contracts, exits, and benefits enrollment while ensuring data accuracy across HR systems.

You will also liaise with line managers and stakeholders, support audits, and drive process improvements through data insights and HRIS enhancements.

Qualifications

• Bachelor’s or Diploma in HR/Business Administration or related field.
• Minimum 3 years of HR Operations experience covering full spectrum.
• Strong interpersonal and consulting skills with multiple stakeholders.
• Knowledgeable in local employment rules and regulations.

Responsibilities

• Oversee onboarding and employment administration, including recruitment coordination and onboarding processes.
• Manage probation, contracts and exits in line with local laws.
• Maintain HR data accuracy across HR systems and produce timely reports.
• Serve as first point of contact for employee queries on policies and benefits.
• Coordinate benefits enrollment and leaver information with vendors.
• Support audits and learning administration activities.

Skills

Interpersonal skills

Local employment rules

Data-driven improvement

Communication skills

Stakeholder management

HR operations experience

Education

Diploma / Bachelor in HR or related field

Tools

HRIS

HR systems

Job description

Responsible for the full spectrum HR activities:

1. Employee Lifecycle Management

a. Onboarding & Employment Administration

• Support recruitment operational activities such as candidate sourcing coordination and interview arrangements
• Manage end‑to‑end onboarding processes including contract issuance, document verification, medical examination coordination, work pass processing, system setup, and logistics.
• Manage operational support for Non‑Traditional Source (NTS) workforce, including coordination of travel and accommodation where applicable.

b. Probation, Contracts & Exits

• Manage probation confirmation processes in partnership with line managers.
• Monitor fixed‑term contracts and manage renewals in compliance with local legislation.
• Ensure effective and compliant offboarding processes, including statutory notifications and work pass updates.

2. HR Data & Reporting

• Maintain accuracy, integrity, and governance of HR data across different HR systems.
• Produce timely HR reporting, metrics, and dashboards to enable data‑driven decision‑making.
• Participate in HR / HRIS enhancement projects, automation initiatives, and process optimization activities.
• Support internal and external HR audits

3. Engagement

• Serve as the first point of contact for employee queries related to HR policies, benefits, and procedures.
• Provide accurate and timely responses to employee inquiries.
• Support in the mobilization and demobilization of employees for assigned work sites

4. Benefits Enrolment & disenrollment

• Provide new hire information to benefits vendors
• Provide leaver information to benefits vendors

5. Other Scope but not limited to below

• Prepare and provide necessary documentation for audit reviews (internal and external audit)
• Process invoice from suppliers (e.g. medical check, insurance, MOM, flights tickets, etc.)
• Prepare verification of employment letter when required/requested

6. Learning Administration:

• Registration of company planned courses.
• Monitor and maintain HRDF utilisation (MY specific)
• Collection of learning needs and prepare the analysis
• Update training records in HR system

Requirements:

• Diploma / Bachelor’s degree in Human Resources, Business Administration, or related field
• Minimum 3 years of HR Operations experience covering full spectrum
• Good interpersonal and consulting skills to interact with multiple stakeholders
• Knowledgeable in local employment rules and regulation
• Drives performance & improvement – Uses data and insight to optimise service delivery.
• Strong Communication skill – Clear, concise and adjust communication skill and level to the appropriate audiences (e.g. NTS works to line manager)
• Strong stakeholder management – Drive operational efficiency and group HR initiatives