HR Officer

SUMO Services Corporation; Quezon City; Hybrid; PHP 350,000 - 550,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

SUMO Services Corporation is seeking a diligent HR Operations professional to manage the full employee lifecycle, including contracts, onboarding, offboarding, and performance processes. You will coordinate with legal and admin teams to ensure compliance and timely documentation.

Hybrid work arrangement with onsite reporting required twice a month. You will support payroll and statutory compliance activities, including government remittances, and assist with HR projects as needed.

Qualifications

• Bachelor’s degree in HR Management or Psychology or related field.
• 2–3 years in HR, contracts administration, or admin roles.
• Working knowledge of employment contracts, labor laws, and end‑to‑end lifecycle.

Responsibilities

• Prepare, draft, and manage employee and contractor contracts; ensure updates and renewals.
• Lead onboarding and orientation; ensure system setup and turnover to supervisors.
• Oversee offboarding; conduct exit interviews and turnover of responsibilities.

Skills

Employee relations

Documentation

Attention to detail

Discretion

Education

Bachelor’s degree in HR Management or Psychology

Tools

Google

Microsoft Office

Zoho

Job description

RESPONSIBILITIES:

Employee Lifecycle Management

• Prepare, draft, and manage all employee and contractor contracts in coordination with relevant teams, ensuring timely updates, renewals, addendums, and variations.




• Lead onboarding and orientation for new employees, ensuring compliance, system setup, and proper turnover to supervisors.




• Oversee the offboarding process, including required documents, exit interviews, and turnover of responsibilities before departure.




• Support the end-to-end performance review process, including scheduling, documentation, and maintenance of records.




• Investigate grievances, prepare documentation, and coordinate disciplinary meetings and issuances in line with company policy.

Payroll & Statutory Compliance

• Prepare payroll, including monitoring attendance and leave balances and handling payroll adjustments and related concerns.




• Process government‑mandated statutory contributions and remittances with SSS, HDMF, and PHIC, including 13th month pay and annualization.




• Compute and process final pay for resigned or terminated employees, and file SSS maternity and other statutory benefit claims as needed.

Liaison & Logistics

• Coordinate government‑mandated compliance requirements with DOLE and other agencies, as well as document notarization and other external transactions with the company’s legal partners.




• Manage procurement and delivery of company equipment, HMO cards, and other employee‑related items, including the sending and delivery of legal and official documents to employees and other parties involved.

HR Operations & Administration

• Maintain employee files and records, ensuring document completeness, proper access, and accurate record‑keeping, while addressing employee inquiries and disseminating important company updates through the appropriate channels.




• Provide general administrative support to employees, handling ad‑hoc administrative requests, petty cash and reimbursement processing, and bank reconciliation support as needed.




• Support HR projects and tasks delegated by the Lead HR Officer (Trainee) or management, meeting agreed
  

REQUIREMENTS:

Education & Experience

• Preferably with a bachelor's degree in Human Resources Management or Psychology, or a related field.




• At least 2-3 years of experience in HR, contracts administration, and/or general administrative roles.

Technical Expertise & Compliance

• Working knowledge of employment contracts, labor laws, and the end‑to‑end employee lifecycle, from onboarding to offboarding.




• Experience with payroll, timekeeping, and leave management systems (Sprout HR experience required).




• Proficient in Google, Microsoft, or Zoho tools (Word, Excel, Slides).

Interpersonal Skills & Judgment

• Skilled in handling employee relations matters, including performance and discipline management, with strong communication and interpersonal skills to navigate these situations effectively.




• Strong organizational skills with close attention to detail and accuracy in document preparation, and the ability to handle confidential information with discretion.

NOTE:

• This is a hybrid work arrangement, with onsite reporting required at least twice a month or as needed for business operations. Subject to change once a physical office is secured in Metro Manila (e.g., once a week).

Recruitment Process:

1. Written Examination (Onsite) - As the initial screening stage, candidates will complete a written assessment covering: Contract Drafting and Payroll.




2. Interview with Lead HR Officer (Trainee) (Onsite, same day as the written examination)




3. Interview with HR Manager (Onsite, same day as the written examination)