The HR Manager is responsible for overseeing and managing the organization’s Human Resources functions, ensuring effective implementation of HR policies, employee relations, recruitment, performance management, compensation and benefits, and compliance with labor laws and company policies. The position serves as a strategic HR partner to management and operations while ensuring a positive and productive employee experience.
Duties & Responsibilities:
1.Recruitment and Manpower Planning
- Lead end-to-end recruitment activities for corporate and operations positions
- Coordinate manpower requisitions and ensure timely fulfillment of vacancies
- Develop and implement recruitment strategies, including job postings, job fairs, job caravans, local recruitment activities, and school/barangay partnerships
- Conduct interviews, assessments, reference checks, and background investigations
- Monitor recruitment metrics such as time-to-fill, hiring rate, and recruitment effectiveness
- Ensure proper onboarding and orientation of newly hired employees
2.Employee Relations and Discipline
- Manage employee concerns, grievances, complaints, and workplace issues
- Ensure proper implementation of disciplinary procedures and due process
- Review and prepare HR documents such as Incident Reports, Notices to Explain, Notices of Administrative Hearing, Notices of Decision, and other disciplinary communications
- Conduct or facilitate administrative hearings and employee conferences
- Provide guidance to managers and supervisors on employee relations and disciplinary matters
- Ensure proper documentation and confidentiality of employee cases
3.Performance ManagementManage and monitor the Performance Management System (PMS)
- Assist managers in establishing KRAs, KPIs, performance standards, and development plans
- Monitor employee performance evaluations and ensure timely completion
- Identify performance gaps and recommend appropriate coaching, training, or corrective actions
- Support succession planning and talent development initiatives
4.HR Policies and Compliance
- Develop, review, and recommend HR policies, procedures, and guidelines
- Ensure compliance with the Labor Code of the Philippines and applicable DOLE regulations
- Monitor compliance with statutory requirements and government-mandated policies
- Coordinate with management and legal counsel on labor-related concerns and cases when necessary
- Maintain accurate and updated personnel records and HR documentation.
5.Compensation and Payroll Support
- Oversee HR processes related to payroll, timekeeping, attendance, leaves, and employee benefits
- Coordinate with payroll and finance to ensure accurate and timely payroll processing
- Administer government-mandated benefits such as SSS, PhilHealth, and Pag-IBIG
- Manage HMO and other company benefits
- Address employee concerns regarding compensation and benefits
6.Employee Engagement and Retention
- Develop programs that promote employee engagement, motivation, recognition, and retention
- Organize employee activities, recognition programs, company events, and HR initiatives
- Monitor employee turnover and identify areas for improvement
- Conduct or oversee exit interviews and analyze employee feedback
7.Training and Development
- Identify training and development needs based on business and employee requirements
- Coordinate training programs, orientations, and leadership development activities
8.HR Operations and Administration
- Ensure efficient day-to-day operations of the HR department
- Establish and monitor HR processes, trackers, reports, and documentation
- Maintain accurate employee records and HR databases/HRIS.
- Monitor manpower, attendance, turnover, recruitment, disciplinary cases, and other HR metrics
- Prepare regular HR reports and presentations for management
- Ensure proper clearance, separation, final pay, and exit processes.
9.HR Team Leadership
- Supervise, coach, and develop HR team members.
- Assign workloads and monitor completion of HR activities
- Establish team performance targets and KPIs
- Conduct regular reviews of HR processes to improve efficiency and productivity
- Promote teamwork, accountability, confidentiality, and professionalism within the HR department.
Qualifications
- Bachelor’s Degree in Human Resources, Psychology, Business Administration, or a related field
- At least 5-10 years of progressive HR experience, preferably with supervisory or managerial experience
- Experience in F&B, retail, hospitality, or multi-unit operations is an advantage
- Strong knowledge of Philippine labor laws and HR best practices
- Strong communication, leadership, problem-solving, and decision-making skills
- Highly organized with strong attention to detail and confidentiality
- Proficient in MS Office and HRIS/payroll systems.
Core Competencies
Leadership and People Management
Employee Relations
Recruitment and Talent Acquisition
Labor Relations and Compliance
Performance Management
Problem Solving and Decision Making
Communication and Interpersonal Skills
Strategic Thinking
Organization and Time Management
Confidentiality and Professionalism