HR Generalist - Night Shift & Employee Relations

IBEX Global Solutions (Philippines) Inc.; Parañaque; On-site; PHP 180,000 - 360,000; Full time

Job summary

IBEX Global Solutions (Philippines) Inc. is seeking an HR Generalist to support designated sites with professional HR duties, including employee relations, training, onboarding, policy implementation, and employment law compliance.

The role collaborates with senior HR management to ensure effective service delivery. The ideal candidate holds a Bachelor's degree, has at least 6 months in Employee Labor Relations (LR) within a BPO or call center is a plus, and demonstrates excellent interpersonal

Qualifications

• Bachelor's degree required.
• Minimum 6 months in Employee Labor Relations.
• Exposure to LR in a BPO/call center is a plus.
• Background in Employee Engagement is highly desirable.
• Strong written and verbal communication skills.

Responsibilities

• Administers HR plans and procedures; assists in policy development and handbook maintenance.
• Participates in setting department goals, objectives, and systems.
• Administers the compensation program and performance evaluations.
• Maintains affirmative action program and related records and logs.
• Handles employee relations counseling, outplacement, and exit interviews.
• Attends meetings and maintains organization charts and directory.
• Evaluates reports and recommends improvements to efficiency.
• Maintains HRIS records and generates reports.
• Ensures compliance with employment laws and regulations.
• Performs other related duties as required.

Skills

Interpersonal skills

Written communication

Oral communication

Attention to detail

Confidentiality

Multi-tasking

Education

Bachelor's degree

Tools

Microsoft Office

Job description

IBEX Global Solutions (Philippines) Inc. is seeking an HR Generalist to support designated sites with professional HR duties, including employee relations, training, onboarding, policy implementation, and employment law compliance.

The role collaborates with senior HR management to ensure effective service delivery. The ideal candidate holds a Bachelor's degree, has at least 6 months in Employee Labor Relations (LR) within a BPO or call center is a plus, and demonstrates excellent interpersonal