HR Generalist

Simply Source Outsourcing; Cebu City; Remote; PHP 335,000 - 670,000; Full time

Job summary

SimplySource is seeking an HR Generalist to support the full employee lifecycle, HR administration, employee engagement, compliance, and workforce coordination. This remote, full-time role covers recruitment, onboarding, employee records, attendance, payroll inputs, benefits inquiries, and HR reporting with a focus on confidentiality and professionalism.

You will collaborate with the Human Resources / People Operations team and reporting management to drive process improvements and ensure

Qualifications

• Bachelor's degree in HR, Psychology, Behavioral Science, Business Administration, Management, or related field.
• Preferably 1–3 years of HR Generalist or People Operations experience.
• Experience in BPO or outsourcing is an advantage.
• Working knowledge of recruitment, onboarding, employee records, attendance, and HR administration.
• Basic understanding of Philippine employment practices and statutory requirements.
• Comfortable using spreadsheets, documents, email, online collaboration platforms, and HR systems.
• Comfortable learning and responsibly using AI and automation tools.
• Strong written and verbal communication skills.
• Strong organization and attention to detail.
• Able to handle confidential information with discretion.
• Able to communicate professionally with employees at different levels.
• Able to work independently with escalation when needed.

Responsibilities

• Recruitment & Talent Acquisition – Manage posting, sourcing, screening, interviews, candidate coordination, offers, and pre-employment requirements through hiring.
• Employee Onboarding & Offboarding – Coordinate onboarding, HR orientation, employee requirements, access/setup, resignations, clearances, exit interviews, and final-pay docs.
• HR Administration & Records – Maintain accurate confidential employee records, contracts, attendance, leave, performance docs, and HR reports.
• Employee Relations & Engagement – Serve as first HR contact for concerns, document issues, facilitate communication, support engagement initiatives, escalate when needed.
• Performance & Workforce Management – Coordinate performance reviews, probationary evaluations, KPIs, training, and workforce planning.
• Payroll & Benefits Support – Prepare payroll inputs, coordinate attendance/leave, assist benefits inquiries, and statutory requirements (SSS, PhilHealth, Pag-IBIG).
• Labor & HR Compliance – Support policy compliance, escalate high-risk matters for review.
• Client-Deployed Employee Support – HR coordination for employees assigned to clients, onboarding, attendance, documentation, and staffing needs.
• AI & HR Process Improvement – Use approved AI tools to improve HR efficiency, create reusable templates, ensure accuracy and confidentiality.
• HR Reporting & Continuous Improvement – Maintain HR metrics, identify issues, and propose process improvements.

Skills

Recruitment & Talent Acquisition

Onboarding & Offboarding

HR Administration

Employee Relations

Payroll & Benefits Support

Compliance & Labor Laws

Communication Skills

Organization & Detail Oriented

Confidentiality & Discretion

Education

Bachelor's degree in HR/PSY/BA/related

Tools

HRIS / HR systems

AI & automation tools

Job description

HR Generalist

A hands-on people operations role supporting the full employee lifecycle, HR administration, employee engagement, compliance, and workforce coordination for SimplySource.

Company: SimplySource
Department: Human Resources / People Operations
Reports to: Management / Designated SimplySource Executive
Role Level: Generalist / Individual Contributor
Employment Type: Full-Time
Monthly Salary: To be discussed
Location and Schedule: Remote / Other details to be confirmed in the employment agreement

HR Generalist – Key Responsibilities

Recruitment & Talent Acquisition – Manage recruitment activities from job posting, sourcing, screening, interviews, candidate coordination, offers, and pre-employment requirements through hiring.

Employee Onboarding & Offboarding – Coordinate onboarding, HR orientation, employee requirements, access and account setup, resignations, clearances, exit interviews, and final-pay documentation.

HR Administration & Records – Maintain accurate and confidential employee records, contracts, attendance, leave, performance documents, and other HR files; prepare HR reports and dashboards.

Employee Relations & Engagement – Serve as the first HR point of contact for employee concerns, document issues, facilitate communication, support engagement initiatives, and escalated sensitive matters appropriately.

Performance & Workforce Management – Coordinate performance reviews, probationary evaluations, KPIs, performance improvement plans, training, and workforce planning activities.

Payroll & Benefits Support – Prepare accurate HR payroll inputs, coordinate attendance and leave information, assist with benefits inquiries, and support statutory requirements such as SSS, PhilHealth, and Pag-IBIG.

Labor & HR Compliance – Support compliance with company policies and applicable labor requirements, while escalating legal, disciplinary, termination, compensation, and other high-risk matters for proper review.

Client-Deployed Employee Support – Manage HR coordination for employees assigned to SimplySource clients, including client-specific onboarding, attendance, documentation, employee concerns, and staffing requirements.

AI & HR Process Improvement – Use approved AI tools and automation to improve HR efficiency, develop reusable templates and workflows, and ensure all AI-assisted outputs are reviewed for accuracy, confidentiality, and appropriateness.

HR Reporting & Continuous Improvement – Maintain HR metrics and reports, identify recurring employee or workforce issues, and recommend practical improvements to HR processes and employee experience.

Confidentiality & Professional Judgment – Handle employee and client information confidentially and provide fair, objective, and consistent HR support without taking sides in employee-management matters.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Behavioral Science, Business Administration, Management, or a related field.
• Preferably 1–3 years of experience in HR Generalist, HR Assistant, HR Coordinator, Recruitment, or People Operations roles.
• Experience in a BPO, outsourcing, staffing, EOR, recruitment, or service organization is an advantage.
• Working knowledge of recruitment, onboarding, employee records, attendance, employee relations, and HR administration.
• Basic understanding of Philippine employment practices and statutory employee requirements.
• Comfortable using spreadsheets, documents, email, online collaboration platforms, and HR systems.
• Comfortable learning and responsibly using AI and automation tools.
• Strong written and verbal communication skills.
• Strong organization and attention to detail.
• Able to handle confidential information with discretion.
• Able to communicate professionally with employees at different organizational levels.
• Able to work independently while knowing when management approval or escalation is required.