Human Resources Business Partner - Manager

EXL Service Philippines, Inc.; Pasay; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

EXL Service Philippines, Inc. is looking for a Human Resources Business Partner (Manager Level) to manage HR operations and support employee relations. This role is onsite and requires flexibility with mid to night shift schedules.

The ideal candidate will have a Bachelor’s degree in a relevant field and at least 5 years of HR experience. Responsibilities include implementing HR strategies and ensuring compliance with labor laws. Strong analytical and communication skills are essential.

Qualifications

• 5+ years of HR experience, preferably in a business partner or HR generalist role.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work onsite and adapt to mid-to-night shift schedules.

Responsibilities

• Assist in implementing HR strategies, policies, and programs.
• Support employee relations, performance management, and disciplinary processes.
• Ensure compliance with labor laws and company policies.

Skills

HR management

Labor law knowledge

Analytical thinking

Communication skills

Education

Bachelor’s degree in Human Resources, Psychology, Business Administration or related field

Job description

Human Resources Business Partner (Manager Level)

Work Setup: Onsite

Shift Schedule: Mid to Night Shift

Job Description

The HRBP Associate Manager will support the Human Resources Business Partner function by managing day-to-day HR operations and employee relations for assigned business units. This role ensures alignment of HR practices with organizational goals while providing guidance to employees and managers on HR policies and procedures.

Key Responsibilities

• Assist in implementing HR strategies, policies, and programs across the business unit.
• Support employee relations, performance management, and disciplinary processes.
• Coordinate onboarding, background checks, and pre-employment medical requirements.
• Partner with managers to address workforce planning, engagement, and retention initiatives.
• Prepare HR reports and dashboards to support decision-making.
• Ensure compliance with labor laws, company policies, and regulatory requirements.
• Act as a point of contact for employees regarding HR concerns and escalate issues as needed.

Qualifications

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field.
• At least 5 years of HR experience, preferably in a business partner or HR generalist role.
• Strong knowledge of labor laws and HR best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work onsite and adapt to mid-to-night shift schedules.
• Direct Exposure to leadership and executives
• Knows how to Translate data into insights and actionable business recommendations.
• Designed retention Strategies and Attrition Glidepaths
• Led Organizational Changes (Restructuring, transitions and New Programs)

Core Skill Needed

• Strong Analytical thinking (Trends, RCA)
• Connect Metric to Business Outcomes
• Confident in facilitating discussions with Senior Stakeholders