HR Business Partner (HRBP)

Neksjob Philippines; Baguio; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

A leading HR solutions provider in the Philippines is looking for an HR Business Partner to align business objectives with employees and management. The ideal candidate should have 5-8 years of HR experience, including 3-5 years in a BPO or Contact Center. Responsibilities include providing HR guidance, managing complex employee relations, and developing HR solutions. Strong expertise in labor law, performance management, and HR analytics is essential. This position involves partnering with operations leaders and managing a headcount of over 300.

Qualifications

• 5–8 years of HR experience.
• 3–5 years of experience in a BPO/Contact Center.
• Strategic and hands-on HR experience.
• Partner with Ops & Site Leaders
• Employee Relations & Labor Law expertise
• Performance, Workforce Planning & HR Analytics
• Manages 300+ headcount environments

Responsibilities

• Consult with line management providing daily HR guidance.
• Analyze trends to develop HR solutions and policies.
• Manage complex employee relations issues.
• Provide HR policy guidance and interpretation.
• Participate in evaluation and monitoring of training programs to ensure success.

Skills

HR experience

Employee Relations expertise

Labor Law knowledge

Workforce Planning

HR Analytics

Workforce planning

HR analytics

Headcount management

Job description

Description

The HR Business Partner (HRBP) plays a crucial role in aligning business objectives with employees and management in designated business units.

• Consult with line management and provide daily HR guidance.
• Analyze trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
• Manage and resolve complex employee relations issues.
• Provide HR policy guidance and interpretation.
• Participate in evaluation and monitoring of training programs to ensure success.

Requirements

- 5–8 yrs HR experience

- 3–5 yrs BPO / Contact Center required

- Strategic + hands‑on HR role

- Partner with Ops & Site Leaders

- Employee Relations & Labor Law expert

- Performance, Workforce Planning & HR Analytics

- Manages 300+ headcount environments