SUMMARY:
An HR Associate – Talent Development specializes in devising training projects and programs according to the needs of employees. It is their duty to conduct skills assessment procedures, develop training structures, establish guidelines, and coordinate with the company's different human resources units. They must also gather and analyze data to identify the strengths and weaknesses of company operations, perform research to determine and implement solutions to optimize operations. Above all, an HR Associate – Talent Development must enforce the company's policies and regulations.
QUALIFICATIONS
- Degree in a program of study related to Human Resources, Business Management, Sociology, Organizational Development, Industrial/Organizational Psychology
- Experience in performance management, training and development or equivalent is a plus, but not required
- With good presentation and public speaking skills
- Analytical, and with strong planning and organizational skills
- Exemplifies customer service skills
- Responsible and result – oriented
- Team player
KNOWLEDGE, SKILLS, & ABILITIES
- Understand office management procedures and control.
- Knowledge in Excel, PowerPoint, and other presentation tools.
- Has the ability to deal with diverse types of people, with strong interpersonal skills, and charismatic; Outgoing, assertive, enthusiastic, highly energetic
- Can multi-task, can work under pressure in a fast-paced work environment like J&T
- Has outstanding collaboration skills; ability to establish coordination with unit and department heads, team leaders, and HR peers to deliver results.
- Has an understanding of talent management, conducting strategic planning and keen to collaborate.
DUTIES AND RESPONSIBILITIES
- Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
- Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers.
- Develops unique training programs to fulfill workers specific needs to maintain or improve job skills.
- Creates and/or acquires training procedure manuals, guides, and course materials.
- Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
- Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
- Assesses training materials prepared by 3rd party instructors.
- Evaluates program effectiveness through assessments, surveys, and feedback.
- Maintains knowledge of the latest trends in training and development.
- Prepares and implements training budget; maintains records and reports of expenses.
- Performs other related duties as required.