HR Associate (Business Support)

Hammerjack Pty Ltd; Taguig; Hybrid; PHP 400,000 - 650,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Hammerjack Pty Ltd is seeking an HR Shared Services professional to manage day-to-day GHRS operations, maintain accurate employee records, and deliver high-quality support across payroll, benefits, and HR transactions.

The role focuses on process efficiency, data privacy, and collaboration with HRIS teams, with a hybrid setup requiring weekly on-site work in BGC, Taguig City and night shift duties.

Qualifications

• Bachelor's degree in business, HR or psychology.
• Experience in HR shared services or payroll support preferred.
• Strong written and verbal communication skills.

Responsibilities

• Perform day-to-day GHRS operations ensuring SLAs are met.
• Administer HR service center resolutions and support HR systems.
• Maintain accurate employee records and personal files.
• Participate in HR projects and process improvements.
• Ensure data accuracy and privacy in HR records.

Skills

HR Shared Services

Documentation

Excel

Communication

Education

Bachelor's Degree in Business Administration

Bachelor's Degree in Human Resources

Bachelor's Degree in Psychology

Tools

Excel

Word

Job description

Job Summary

Provides centralized human resource services spanning payroll, benefits, and other transactions. Ensures efficiency of service center operations, technology, and transaction processes. Establishes standards and procedures for handling employee questions, transactions, and administration of human resource programs. Coordinates services with human resource information systems, human resource program managers, and technology specialists.

The Role:

• Perform day-to-day GHRS operations, functions and duties ensuring adherence to service level standards and metrics
• Administer Service Central resolutions based on assigned access and other HR systems-related support
• Assists with maintaining accurate employee records including associate personal files
• Participate in ad hoc projects pertains to Human Resources and/or office-wide issues
• Follow the defined processes in GHRS. Cooperate on focused process efficiency, monitoring of workload and the implementation of the improvement projects
• Identify the potential for better team efficiencies and agree with the leader on their implementation
• Fully responsible for keeping employee data accuracy and privacy
• Facilitate monitoring of team's tasks and accurate entry of completion in trackers
• Sharpen expertise and deep knowledge of the HR issues to gain credibility in different areas
• Enrich the processes and the value added services for the internal customer
• Facilitate professional excellence through quality delivery of GHRS tasks, expertise in the process mapping and the process designing

Job Requirements:

• Bachelor's Degree in Business Adminstration, Human Resources or Psychology
• HR Shared Services experience highly preferred
• Strong written and verbal communication skills - a must
• Working knowledge of Excel and Word will be preferred

Work Setup: Hybrid (once a week onsite in BGC, Taguig City)

Work Schedule: Night Shift (8PM - 5AM)