HR Applications Administrator – UKG Pro Expert (Hybrid)

Five9; Metro Manila; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Company stocks

Annual merit increase

Night shift differential pay

HMO with dependents

Retirement Plan

Life Insurance

Internet and meal allowance while WFH

Employee Assistance Program

Job summary

Five9 is seeking an HR Applications Administrator to join our Business Technology team in a hybrid role based in Metro Manila. You will administer UKG Pro (UltiPro) and related HR applications, ensure data integrity, build workflows, and support integrations with Deel, Greenhouse, Degreed, and more.

You will partner with HR, Payroll, Finance, Business Technology, and InfoSec to deliver secure, reliable HR tech solutions and continuously improve end-user support and documentation.

Qualifications

• Minimum 5 years administering enterprise HR applications with hands-on UKG Pro experience
• Bachelor’s degree in IT/CS or equivalent practical experience
• Experience managing security roles, permissions, and access controls in an HRIS
• Experience building and maintaining business process workflows, approval chains, and notifications
• Experience supporting integrations between HR systems and other enterprise applications
• Experience with system testing, including vendor releases prior to production deployment
• Experience monitoring data quality and data integrity across HR systems
• Experience building reports and dashboards for HR and business reporting
• Strong documentation and end-user support capabilities
• Strong cross-functional communication with HR, Payroll, Finance, and IT teams

Responsibilities

• Administer and configure HR applications, focusing on UKG Pro
• Manage security roles, permissions, and access controls across HR tools
• Build and maintain workflows, approvals, and notifications
• Support integrations with Deel, Greenhouse, Degreed, Replicon and others
• Test configuration changes and vendor releases before production
• Coordinate vendor releases and regression testing with stakeholders
• Monitor data quality and troubleshoot data integrity issues
• Create reports and dashboards for HR and business needs
• Maintain up-to-date documentation of configurations and processes
• Provide day-to-day end-user support for HR applications
• Manage vendor relationships and escalation paths
• Collaborate with HR, Payroll, Finance, IT and InfoSec; explore AI opportunities to optimize hire-to-retire and payroll processes

Skills

UKG Pro

Workday

HRIS administration

Data integrity

Reporting

Vendor management

Education

Bachelor’s degree in IT/CS

Tools

Deel

Greenhouse

Degreed

Replicon

Job description

Five9 is seeking an HR Applications Administrator to join our Business Technology team in a hybrid role based in Metro Manila. You will administer UKG Pro (UltiPro) and related HR applications, ensure data integrity, build workflows, and support integrations with Deel, Greenhouse, Degreed, and more.

You will partner with HR, Payroll, Finance, Business Technology, and InfoSec to deliver secure, reliable HR tech solutions and continuously improve end-user support and documentation.