HR Admin Assistant

VA Masters; Malabon; Remote; PHP 200,000 - 400,000; Full time

Job summary

vamasters, Inc. is seeking a proactive HR Admin and Appointment Setter to support small businesses and nonprofits in the Philippines.

You will conduct prospect research, make friendly outreach calls, qualify leads, and book discovery calls while keeping Salesforce, calendars, and prospect lists organized. Ideal candidates are comfortable on the phone, detail‑oriented, and eager to learn HR concepts as the role grows.

Qualifications

• Clear, confident spoken and written English required.
• Friendly, professional phone presence with active listening.
• Ability to follow a script while adapting to conversations.
• Sound judgment; avoid giving HR, legal, tax or accounting advice.
• Comfort with Gmail, Google Calendar, and Google Sheets/Excel; quick learner.
• Strong commitment to confidentiality and data privacy.
• Professional video meeting etiquette.
• Quiet calling space and reliable internet.
• Discipline and productivity with minimal supervision.
• Willingness to apply feedback quickly.

Responsibilities

• Research small businesses and nonprofits matching ideal client profile.
• Make warm introductory and follow-up calls using approved scripts.
• Qualify leads through active listening and context clues.
• Schedule and confirm discovery calls; manage Google Calendar and reminders.
• Record detailed notes, lead status, and next steps in Salesforce.
• Maintain clean prospect lists in Sheets/Excel; remove duplicates.
• Coordinate Gmail inbox and HoneyBook workflows.
• Utilize AI tools for drafting and research with caution.
• Prepare weekly progress reports and join weekly check-ins.
• Support client onboarding and basic QuickBooks record organization as needed.

Skills

Clear English

Phone presence

Script adaptation

Judgment & discretion

Confidentiality

Gmail & Calendar

Excel/Sheets

Communication & feedback

Video conferencing

Self-discipline

Task prioritization

Tools

Salesforce

HoneyBook

QuickBooks

AI drafting tools (ChatGPT/Claude)

Job description

Job Summary: Small and growing businesses and nonprofits that need HR support are about to hear from a warm, confident HR Admin and Appointment Setter with strong admin skills. You will research prospects, make friendly outreach calls, qualify leads, and book discovery calls, while keeping our CRM, calendar, and prospect lists organized. Someone comfortable on the phone, thorough with details, and eager to learn more about HR as they grow with us is the ideal fit.

Key Responsibilities

• Research small and growing businesses and nonprofits that match our ideal client profile and find the right decision-makers
• Place warm, professional introductory and follow-up calls using an approved conversational script
• Listen actively, ask thoughtful questions, and read context clues to qualify leads
• Schedule and confirm discovery calls, and manage Google Calendar availability, reminders, rescheduling, and conflicts
• Capture detailed call notes, lead status, and next steps in Salesforce
• Keep prospect lists clean in Google Sheets or Excel, remove duplicates, and track all outreach
• Support Gmail inbox coordination and HoneyBook inquiry and appointment workflows
• Use AI tools such as ChatGPT and Claude for approved drafting and research, always verifying output and protecting confidential information
• Prepare clear weekly reports and join a weekly video check-in to share progress
• Take on more support as the role grows, including client onboarding follow-ups, newsletter scheduling, referral-partner follow-up, and basic QuickBooks record organization

Mandatory Skills

• Clear, confident spoken and written English
• Friendly, professional phone presence with strong active listening skills
• Ability to follow a script naturally while adapting to each conversation
• Sound judgment, including knowing when to escape questions instead of giving HR, legal, tax, or accounting advice
• Comfortable with Gmail, Google Calendar, and Google Sheets or Excel, or able to learn them quickly
• Strong respect for confidentiality and data privacy
• Professional video meeting etiquette
• Quiet calling space, reliable internet connection, and a quality headset
• Disciplined, careful, and productive without close oversight
• Strong communication skills and quick to apply feedback

Preferred Skills

• Experience in appointment setting, lead qualification, cold calling, or customer service
• Hands-on experience with Salesforce or another CRM
• Familiarity with HoneyBook or QuickBooks
• HR background or familiarity with HR terminology
• Experience using ChatGPT, Claude, or other AI tools for drafting and research
• Background in professional services, calendar coordination, or LinkedIn and social media research
• Capable of keeping several tasks and priorities in view at once without losing the thread

Why Join Us

Join a growing HR consulting practice at an exciting stage, where your work directly shapes how we reach and serve new clients. We offer a supportive, flexible working environment with clear guidance and plenty of room to build your skills in HR and client relations. As the business grows, your role can grow with it.