Housekeeping Team Lead

Marie France Group of Companies; Metro Manila; Presencial; PHP 223.000 - 312.000; Tempo integral

Resumo da vaga

Marie France Group of Companies seeks a Housekeeping Team Lead to support the supervision of housekeeping across centers. You will monitor cleanliness, coordinate with Engineering, Center Managers, Head Therapists and the Housekeeping team to uphold company standards.

Responsibilities include supervising assignments, inspecting centers, managing supplies, coordinating equipment repairs, and ensuring adherence to regular punch lists and service quality for clients.

Qualificações

• Experience coordinating with multiple departments to maintain cleanliness standards.
• Ability to supervise teams and issue clear daily instructions.
• Attention to detail in routine inspections and equipment upkeep.

Responsabilidades

• Ensure clean and orderly room and facility conditions across centers.
• Oversee housekeeping activities, ensuring consistent procedures.
• Issue assignments and monitor task completion for housekeeping staff.
• Report and address housekeeping concerns, defects, or incidents promptly.
• Conduct routine inspections of treatment rooms, reception, and stock areas.
• Monitor linen, supplies, furniture care, and center fixtures; adjust as needed.
• Coordinate with engineers for repairs and submit work requests.
• Manage punch lists and ensure adherence on a weekly/monthly/quarterly/annual basis.
• Maintain client relations by delivering professional housekeeping service.

Descrição da vaga

Under the supervision of the Division Head for Operations, Unit Head for Operations, and Housekeeping Supervisor, the Housekeeping Team Lead is responsible in assisting the Housekeeping Supervisor in monitoring the proper upkeep and cleanliness of the assigned centers under her area of responsibility, closely coordinating with the Engineering Department, Center Managers, Head Therapists and Housekeeping regarding assignments, work completion, equipment repairs, supplies control and other housekeeping related concerns in order to further enhance and maintain the standards set by the company.

Duties and Responsibilities

• Ensures clean and orderly conditions of the rooms and facilities are strictly and consistently maintained in all centers based on the standards set by the Company.
• Oversee activities of Housekeeping under her area of responsibility in close coordination with the Housekeeping Supervisor to ensure uniform operational procedures are strictly followed and our professional reputation enhanced.
• Assists the Housekeeping Supervisor in issuing assignments and daily instructions for Housekeeping and continuously monitors completion of their tasks.
• Attends to any Housekeeping related concerns, defective equipments, unusual incidents and immediately reports these to the Housekeeping Supervisor / Division Head for Operations / Unit Head for Operations. Ensures that such concerns will be addressed together with the Housekeeping Supervisor at the soonest possible time.
• Conducts routine inspection on all centers under her area of responsibility, including but not limited to treatment rooms, reception, hallway, stockroom, pantry area and laundry, ensuring that the Housekeeping conform to the standards of cleanliness set by the company.
• Regularly checks linen consumption, housekeeping supplies, care of furniture and appearance of the center and fixtures of the centers under her area of responsibility and makes the necessary recommendation to the Housekeeping Supervisor / Division Head for Operations / Unit Head for Operations.
• Regularly checks equipments/machines/facilities in the centers under her area of responsibility and identifies any need for repairs by closely coordinating with the Construction and Maintenance Engineer and preparing the required work request forms noted by the Center Manager/OIC prior to submission to the Operations Department.
• Reports lost and damaged items to the Housekeeping Supervisor.
• Ensures that the weekly, monthly, quarterly and annual punch list set by the Housekeeping Supervisor / Division Head for Operations / Unit Head for Operations is strictly followed by the Housekeeping at all times.

Routine Task

• Maintains cleanliness of treatment rooms, comfort rooms and pantry area after every use or as necessary.
• Washes and irons uniforms of center personnel including bed sheets, treatment gowns and towels of clients whenever necessary. Checks on its quality to ensure that they are presentable to be used in the center.
• Runs official errands (i.e. center and client-related needs). Assists in doing commissary work.

Customer Relations Management

• Establishes and maintains good rapport and relationship with clients and co-workers.
• Ensures adequate customer service is delivered by Housekeeping at all times. This will include their proper grooming, display of professional demeanor and etiquette when dealing with our clients and their co-workers that will reflect the positive image of the company.

Authorities

• Controls consumption of cleaning materials, linens/towels and sees to the adequate stocking of cleaning supplies.
• Allocates needed manpower per center to ensure the center’s housekeeping operations are not affected if there is a lacking housekeeping personnel.
• Approves timekeeping documents submitted by concerned Housekeeping under her assigned area.

Others

• Recommends necessary and productive changes or improvements to immediate superior.
• Keeps self oriented and updated with the rules and regulations set by the Company.
• Performs other functions, which may be assigned by immediate superior from time to time.