Housekeeping Manager

Kimpton; Philippines; On-site; PHP 450,000 - 700,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Extensive training program

Job summary

Kimpton in the Philippines is seeking a Hotel Housekeeping Manager to oversee both housekeeping and laundry operations, leading a dedicated team to deliver consistently clean, welcoming spaces for guests.

You will drive standards, coach staff, and ensure safety and efficiency, with responsibilities for inventory, budgeting, and coordinating deep cleaning during peak periods; a strong emphasis on guest satisfaction and inclusive teamwork.

Qualifications

• High school diploma or equivalent with at least 1 year of housekeeping experience.
• Some supervisory training/experience.
• Ability to speak local language(s).

Responsibilities

• Lead, coach, and develop a team to uphold exceptional housekeeping and laundry standards.
• Handle guest complaints and requests to ensure satisfaction.
• Monitor public areas, rooms, suites, and equipment to exceed expectations.
• Assist with deep cleaning and busy periods.
• Ensure compliance with safety laws and hotel policies.
• Manage inventory, budgeting, and productivity.

Skills

Team management

Housekeeping supervision

Budgeting

Safety standards

Education

High school diploma

Job description

Do you have exceptional standards? We’re searching for a Housekeeping Manager to ensure all aspects of housekeeping and laundry are befitting of our reputation for delivering genuinely memorable experiences to our guests.

A little taste of your day-to-day:

• Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
• Handling complaints and special requests to keep every guest happy
• Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations
• Assisting with deep cleaning projects and occasionally assisting your team during busy periods
• Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards
• Maintaining inventory levels, preparing budgets, and driving productivity

What We need from you:

• High school diploma / secondary education / equivalent plus one year of housekeeping experience, including some supervisory training/experience.
• Must be able to speak local language(s).

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeingframework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.