Housekeeping Manager

IHG Hotels & Resorts; Pasig; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Competitive salary

Room discounts

Training opportunities

Full uniform provided

Job summary

A leading hotel chain in Pasig is seeking an experienced Housekeeping Manager to oversee housekeeping and laundry operations. The ideal candidate will manage a team, ensure high standards, handle guest inquiries, and support team training. A high school diploma and supervising experience in housekeeping are required. This role offers competitive salary and various benefits.

Qualifications

• High school diploma plus one year of housekeeping experience, including supervisory training.
• Ability to speak local languages.

Responsibilities

• Manage, coach, and develop a housekeeping team.
• Handle guest complaints and special requests.
• Ensure public areas and rooms meet high standards.
• Assist with deep cleaning and team support.
• Educate team on compliance with laws and standards.
• Maintain inventory and prepare budgets.

Skills

Ability to manage a team

Excellent communication skills

Ability to handle guest complaints

Knowledge of housekeeping standards

Education

High school diploma or equivalent

Job description

Overview

Join to apply for the Housekeeping Manager role at IHG Hotels & Resorts. We are searching for a Housekeeping Manager to ensure all aspects of housekeeping and laundry reflect our reputation for delivering genuinely memorable experiences to our guests.

Responsibilities

• Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards.
• Handling complaints and special requests to keep every guest happy.
• Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations.
• Assisting with deep cleaning projects and occasionally assisting your team during busy periods.
• Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards.
• Maintaining inventory levels, preparing budgets, and driving productivity.

Qualifications

• High school diploma / secondary education / equivalent plus one year of housekeeping experience, including some supervisory training/experience.
• Must be able to speak local language(s).

Benefits

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

About IHG Hotels & Resorts

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

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So, join us and you’ll become part of our ever-growing global family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.