Hotel Reservations & Call Center Specialist

Solaire Resort; Metro Manila; On-site; PHP 300,000 - 420,000; Full time

Job summary

Solaire Resort in Manila seeks a detail-oriented Reservations professional to manage room and restaurant bookings via emails, calls, and central systems. You will coordinate with sales offices, departments, and travel agents, ensuring accurate rate determinations and timely modifications.

The role requires strong English communication, knowledge of hotel facilities, and a proactive approach to guest inquiries. Familiarity with PABX and hotel software is a plus.

Qualifications

• Strong English communication.
• Knowledge of hotel facilities.
• Proactive approach to guest inquiries.
• Familiarity with PABX is a plus.
• Experience with hotel software is a plus.

Responsibilities

• Manage room and restaurant bookings via emails, calls, and central systems.
• Coordinate with sales offices, departments, and travel agents.
• Ensure accurate rate determinations and timely modifications.

Skills

English communication

Hotel knowledge

Guest inquiries

PABX familiarity

Hotel software

Tools

PABX systems

Central reservation systems

Job description

Solaire Resort in Manila seeks a detail-oriented Reservations professional to manage room and restaurant bookings via emails, calls, and central systems. You will coordinate with sales offices, departments, and travel agents, ensuring accurate rate determinations and timely modifications.

The role requires strong English communication, knowledge of hotel facilities, and a proactive approach to guest inquiries. Familiarity with PABX and hotel software is a plus.