Hotel Reservation - Makati - With or Without EXP

Bellsoft Procomms; Mandaluyong; On-site; PHP 246,000 - 335,000; Full time

Benefits offered by this job

Competitive salary

Day/Mid/Night shifts

Pioneer accounts

Signing bonuses

Job summary

Bellsoft Procomms in Mandaluyong is hiring Call Center Agents for an onsite full-time role. You will handle inbound and outbound calls, resolve customer concerns, and maintain accurate records. The position offers day, mid, and night shifts, with incentives and signing bonuses.

Open to high school graduates or ALS graduates, with or without BPO experience. Excellent phone etiquette and strong communication skills are required to succeed in a fast-paced environment.

Qualifications

• Excellent phone etiquette and strong verbal and written communication skills.
• Able to multi-task, stay organized and prioritize work.
• Open to High School graduates (Old Curriculum) / ALS graduates.

Responsibilities

• Answering incoming calls from customers and addressing concerns.
• Making outgoing calls to follow up on inquiries or market products.
• Provide excellent customer service and resolve complaints.
• Maintain accurate records of interactions and transactions.
• Update customer information in the database and ensure accuracy.
• Collaborate with other departments to resolve issues.
• Follow scripts or guidelines to handle calls effectively.

Skills

Phone etiquette

Verbal skills

Written communication

Interpersonal skills

Multitasking

Organizational skills

Education

High school diploma required

ALS graduate accepted

Job description

Job Description

Join our team we are hiring Call Center Agents! Onsite Process ( One Day Hiring - Full Time - Onsite )

What we offer:

• Competitive Salary Package


• Day/Mid/Night Shift - available


• Pioneer Accounts Available


• Incentives and Signing Bonuses and other Premium Benefits

Job Responsibilities:

• Answering incoming calls from customers or clients and addressing their concerns or questions.


• Making outgoing calls to follow up on customer inquiries or to market products or services.


• Providing excellent customer service by resolving customer complaints and issues.


• Maintaining accurate records of customer interactions and transactions.


• Updating customer information in the database and ensuring its accuracy.


• Collaborating with other departments within the organization to resolve customer issues.


• Following scripts or guidelines provided by the company to handle calls effectively.

Job Qualifications

Qualifications:

• With or without BPO experience


• Open for High School Graduates (Old Curriculum) / ALS Graduate


• Excellent phone etiquette and excellent verbal, written, and interpersonal skills


• Ability to multi-task, organize, and prioritize work