Hotel Reservation - Ortigas - With or Without EXP

One Bellsoft; Mandaluyong; On-site; PHP 312,000 - 402,000; Full time

Benefits offered by this job

Competitive salary

Day/Mid/Night shifts

Pioneer accounts

Signing bonuses

Job summary

One Bellsoft in Mandaluyong, Philippines is hiring Call Center Agents for onsite roles across day, mid, and night shifts. The position handles customer inquiries and provides service excellence.

You will answer and make calls, maintain records, and collaborate with other departments to resolve issues. High school graduates welcome; on-site onboarding on the spot.

Qualifications

• With or without BPO experience.
• Open for High School Graduates (Old Curriculum) / ALS Graduate
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Responsibilities

• Answering incoming calls from customers or clients and addressing their concerns or questions.
• Making outgoing calls to follow up on customer inquiries or to market products or services.
• Providing excellent customer service by resolving customer complaints and issues.
• Maintaining accurate records of customer interactions and transactions.
• Updating customer information in the database and ensuring its accuracy.
• Collaborating with other departments within the organization to resolve customer issues.
• Following scripts or guidelines provided by the company to handle calls effectively.

Skills

Phone etiquette

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Organizational skills

Education

High School Diploma or ALS

Job description

Job Description

Join our team we are hiring Call Center Agents! Onsite Process ( One Day Hiring - Full Time - Onsite )

What we offer:

• Competitive Salary Package


• Day/Mid/Night Shift - available


• Pioneer Accounts Available


• Incentives and Signing Bonuses and other Premium Benefits

Job Responsibilities:

• Answering incoming calls from customers or clients and addressing their concerns or questions.


• Making outgoing calls to follow up on customer inquiries or to market products or services.


• Providing excellent customer service by resolving customer complaints and issues.


• Maintaining accurate records of customer interactions and transactions.


• Updating customer information in the database and ensuring its accuracy.


• Collaborating with other departments within the organization to resolve customer issues.


• Following scripts or guidelines provided by the company to handle calls effectively.

Job Qualifications

Qualifications:

• With or without BPO experience


• Open for High School Graduates (Old Curriculum) / ALS Graduate


• Excellent phone etiquette and excellent verbal, written, and interpersonal skills


• Ability to multi-task, organize, and prioritize work