Hotel Reservation Account Customer Service Representative

Caldwell Communications; Philippines; In loco; PHP 264.000 - 316.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance incentives and bonuses

Paid training

Career growth opportunities

Descrizione del lavoro

Caldwell Communications is hiring a Customer Service Representative for a Hotel Reservation Account in Quezon City. This is an onsite, full-time role with salary up to ₱26,000 per month and paid training from Day 1.

No prior BPO experience is required; the ideal candidate has good English communication skills, basic computer skills, and a willingness to work shifting schedules on site. Growth opportunities are available within the company.

Competenze

• High School or Senior High School graduate.
• No BPO or call center experience required.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.

Mansioni

• Assist customers with hotel bookings, cancellations, and modifications
• Check room availability, rates, and hotel policies
• Handle customer inquiries and resolve concerns
• Provide excellent customer service
• Meet quality and productivity targets

Conoscenze

Good English communication skills

Formazione

High School or Senior High School graduate

Descrizione del lavoro

Customer Service Representative – Hotel Reservation Account

Onsite | Quezon City | Up to ₱26,000/month | Full-time

Job Overview

• Position: Customer Service Representative – Hotel Reservation Account
• Salary: Up to ₱26,000/month
• Location: Quezon City
• Experience: No experience required
• Setup: Onsite
• Training: Paid training from Day 1

Responsibilities

• Assist customers with hotel bookings, cancellations, and modifications
• Check room availability, rates, and hotel policies
• Handle customer inquiries and resolve concerns
• Provide excellent customer service
• Meet quality and productivity targets

Qualifications

• High School or Senior High School graduate
• No BPO or call center experience required
• Good English communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

Benefits

• Up to ₱26,000 monthly basic salary
• Performance incentives and bonuses
• Paid training
• Career growth opportunities

Location

West Avenue, Quezon City

Other possible sites: Cubao, Eastwood, Pasig, Manila, Marikina, Ortigas, and Bridgetowne