Hotel Operations Manager — Guest Experience & Revenue

Market Place Cooperative; Pasay; On-site; PHP 446,400 - 669,600; Full time

Job summary

A hospitality management company in Pasay is seeking an experienced hotel manager to oversee daily operations. The ideal candidate will have a minimum of 5 years in the hotel industry, including 2 years in a supervisory role, and a proven ability to enhance guest service and revenue. Responsibilities include managing staff, ensuring compliance with company standards, and optimizing occupancy rates. This is a full-time on-site position in the vibrant area of Metro Manila.

Qualifications

• 5 years experience in the hotel industry, with minimum 2 years in a supervisory role.
• Proven track record in improving profitability and occupancy.
• Knowledge of online travel agency platforms such as Booking.com.

Responsibilities

• Oversee daily hotel operations and supervise staff performance.
• Ensure excellent guest service and handle customer concerns professionally.
• Monitor and improve occupancy rates and revenue performance.

Skills

Leadership skills

Customer service skills

Communication skills

Decision-making skills

Education

Bachelor's degree

Tools

OTA platforms

Job description

A hospitality management company in Pasay is seeking an experienced hotel manager to oversee daily operations. The ideal candidate will have a minimum of 5 years in the hotel industry, including 2 years in a supervisory role, and a proven ability to enhance guest service and revenue. Responsibilities include managing staff, ensuring compliance with company standards, and optimizing occupancy rates. This is a full-time on-site position in the vibrant area of Metro Manila.