Hotel Operations Manager — Guest Experience & Revenue

JMP TWIN EAGLE Manpower and Allied Services Inc.; Baguio; On-site; PHP 279,000 - 390,600; Full time

Job summary

A hospitality services company in Baguio is seeking a Hotel Manager to oversee daily operations and ensure exceptional guest services. The ideal candidate has a Bachelor's degree in Hospitality Management and 1-3 years of experience in hotel management. This full-time position requires proficiency in English and strong leadership skills to enhance guest experience. Work in a fast-paced environment with potential evening or weekend hours.

Qualifications

• 1-3 years of experience in hotel management or a related role.
• Leadership, problem-solving abilities, and attention to detail needed.

Responsibilities

• Oversee daily hotel operations.
• Manage staff and ensure exceptional guest services.
• Develop and implement revenue management strategies.
• Monitor financial performance and budget planning.
• Coordinate with departments for smooth operations.
• Ensure compliance with health and safety regulations.
• Enhance guest experience and resolve any issues promptly.

Skills

Proficiency in English

Customer Relationship Management

Strong interpersonal and communication skills

Education

Bachelor’s degree in Hospitality Management

Job description

A hospitality services company in Baguio is seeking a Hotel Manager to oversee daily operations and ensure exceptional guest services. The ideal candidate has a Bachelor's degree in Hospitality Management and 1-3 years of experience in hotel management. This full-time position requires proficiency in English and strong leadership skills to enhance guest experience. Work in a fast-paced environment with potential evening or weekend hours.